Application Support Specialist

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia MDS for Computer Systems (MDS CS) Full time
Job Title: Application Support Engineer

MDS for Computer Systems (MDS CS) is seeking an experienced Application Support Engineer to join our team.

This role involves providing day-to-day configuration, administration, support, maintenance, and improvement of the application platform. The ideal candidate will have experience in ticketing systems, business procedures, and processes for supporting multiple customers.

  • Key Responsibilities:
  • Execute day-to-day configuration, administration, support, maintenance, and improvement of the application platform.
  • Experience in multiple operating systems such as Windows and Linux.
  • Experience in web servers and support in IIS and Apache.
  • Experience in applications configurations and frameworks such as SharePoint, .Net, low code, iOS, and Android.
  • Checking application logs, troubleshooting, analyzing issues, deployment, and identifying general bugs.
  • Dealing with monitoring systems, alerts, and escalating issues.
Requirements:
  • Requirements:
  • Strong understanding of application platforms and their components.
  • Excellent problem-solving skills and ability to work under pressure.
  • Good communication and interpersonal skills.
  • Bachelor's degree in Computer Science or related field.


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