Application Support Specialist
6 days ago
MDS for Computer Systems (MDS CS) is seeking an experienced Application Support Engineer to join our team.
This role involves providing day-to-day configuration, administration, support, maintenance, and improvement of the application platform. The ideal candidate will have experience in ticketing systems, business procedures, and processes for supporting multiple customers.
- Key Responsibilities:
- Execute day-to-day configuration, administration, support, maintenance, and improvement of the application platform.
- Experience in multiple operating systems such as Windows and Linux.
- Experience in web servers and support in IIS and Apache.
- Experience in applications configurations and frameworks such as SharePoint, .Net, low code, iOS, and Android.
- Checking application logs, troubleshooting, analyzing issues, deployment, and identifying general bugs.
- Dealing with monitoring systems, alerts, and escalating issues.
- Requirements:
- Strong understanding of application platforms and their components.
- Excellent problem-solving skills and ability to work under pressure.
- Good communication and interpersonal skills.
- Bachelor's degree in Computer Science or related field.
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