Head of Payment Services

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia SAB Full time

Job Title: Payment Operations Senior Manager

About the Job

This is an exciting opportunity to join SAB as a Payment Operations Senior Manager and take on a leadership role in our operations department.

You will be responsible for managing a team and driving process improvements to enhance customer experience and reduce operations costs.

Key Accountabilities
  • Ensure knowledge transfer and career progression towards identification of a suitable successor.
  • Develop and support the team in their learning journey.
  • Adhere to relevant cut-off times and make timely referrals wherever clarification or funding approvals are required.
  • Investigate and respond to cases raised through CRM and branches within 48 hours.


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