Enterprise Contact Center Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
Enterprise Contact Center Specialist

We're seeking an experienced Enterprise Contact Center Specialist to join our team at Amazon. In this role, you will be responsible for designing and implementing contact center solutions that meet the needs of large-scale customers.

Experience in IT development or implementation/consulting in the software or Internet industries is required, as well as experience managing technical, customer-facing resources.

A strong understanding of cloud computing and experience with Amazon Connect are highly desirable.

This role involves working closely with customers to understand their business needs and providing solutions that meet those needs.

  • Key Qualifications:
  • Experience in IT development or implementation/consulting.
  • Experience managing technical, customer-facing resources.
  • Strong understanding of cloud computing.


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