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Client Experience Director

1 week ago

Riyad Al Khabra, Saudi Arabia GEN PLUS Group Full time

We are looking for an experienced and dynamic Account Manager to join our team, working across our production, creative, and influencer agencies. The ideal candidate will have agency experience managing multi-disciplinary projects spanning production, creative, digital, and social media content.

Responsibilities:
  • Serve as a primary client liaison, understanding their objectives and ensuring exceptional execution across production, creative, and digital campaigns.
  • Develop and maintain strong client relationships, fostering long-term partnerships and driving repeat business.
  • Manage multiple projects simultaneously spanning creative development, video production, and social content, ensuring smooth execution.
  • Collaborate with the wider agency teams to brainstorm, develop, and deliver compelling content for our clients.
  • Oversee project timelines and resource allocation to ensure all deliverables meet deadlines and quality expectations.
  • Facilitate clear and efficient communication between clients and internal teams, translating client needs into actionable production and creative plans.
  • Work closely with clients to grasp their business and marketing goals, while driving innovative and industry-leading creative solutions to elevate their brand.
  • Identify and capitalize on opportunities for business growth within existing accounts, as well as contribute to new business pitches.
  • Stay updated with industry trends, emerging digital and social platforms, and content best practices to offer innovative solutions to clients.