Customer Insights Manager

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia MRSOOL | مرسول Full time

About MRSOOL | مرسول

We are one of the largest delivery platforms in the Middle East and North Africa (MENA) region, captivated users with our unique and seamless experience, earning us the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

The Product Analytics Manager Role

We are looking for a Product Analytics Manager to join our product team, to help product managers create the best customer delivery experience. You will be responsible for our Product Analytics function that helps us connect the dots through data and enables us to make wise roadmap investments that drive business impact.

Key Responsibilities

  • Manage and mentor team members through day-to-day needs and help them apply their strengths, being responsible and accountable for meeting business needs and driving business impact.
  • Conduct data analysis to identify product opportunities and gaps in critical user journeys, and influence senior stakeholders to take action in response to the opportunities you identify. Make business recommendations based on your analyses (cost-benefit, invest-divest, forecasting, impact analysis).

Requirements

  • A minimum of 1 year of experience in managing other product analysts as a team, in a formal or informal capacity.
  • 5+ years of experience in quantitative analysis, solving problems by using data and providing business insights.
  • Expert level know-how using SQL, Big Query, Firebase Analytics, and Google Data Studio.


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