Division Head for Soft Service Operations

3 weeks ago


Ras AlKhair, Eastern Province, Saudi Arabia Linked4HR Human Resources Consultancies LLC Full time
Job Purpose

We are seeking a highly skilled Division Head for Soft Service Operations to join our team at Linked4HR Human Resources Consultancies LLC. This role is responsible for overseeing the daily operations of a work area and its staff, ensuring the highest standards of cleanliness, sanitation, and safety.

Key Responsibilities:

  • Develop and implement effective cleaning and sanitization staff training programs.
  • Collaborate with cleaning teams to ensure compliance with training programs and review training curricula.
  • Monitor and evaluate cleaning staff performance, identifying areas for improvement.
  • Establish Key Performance Indicators (KPIs) to measure the health of the cleaning program.
  • Work with vendors to ensure robust cleaning programs.
  • Collaborate with Residential, Manufacturing, Quality, Site Services, Janitorial Services, Facilities, and SHE teams to establish effective cleaning programs.
  • Lead cleaning audits and assessments, ensuring site audit readiness.
  • Support SHE teams in ensuring compliance with all SHE programs.
  • Partner with Environmental Quality Assurance and Quality Control to investigate microbiological control failures and contribute to microbiological assessments.
  • Perform routine audits and spot inspections to evaluate the health of the cleaning program.

Requirements:

  • Bachelor's degree in a related field.
  • Minimum 9-15 years of experience in cleaning staff management and operations.
  • Excellent command of English (writing and speech).


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