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Quality Assurance Lead

1 week ago

Jeddah, Makkah Province, Saudi Arabia 2P Full time

We are seeking a quality assurance lead - customer engagement to join our team at 2P Perfect Presentation. The ideal candidate will have a strong background in quality assurance and customer engagement.

The successful candidate will be responsible for overseeing quality assurance services, ensuring compliance with standards, and implementing quality assurance processes.

Key Responsibilities
  • Oversee quality assurance services to ensure compliance with standards.
  • Develop and implement quality assurance processes.
  • Prepare performance reports, analyze data, and follow up on key metrics to track progress and productivity.

Required Qualifications:

  • Bachelor's degree in business administration, communication, or a related field.
  • Minimum of 6 years of experience in quality assurance services.
  • Fluent in both Arabic and English, with excellent communication skills.
  • Demonstrated experience in quality assurance processes.