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Hotel Operations Training and Development Manager

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As a Director of Learning & Development at Four Seasons Hotels Ltd, you will have the opportunity to make a meaningful contribution to the success of our hotel. You will be responsible for developing and implementing effective learning and development strategies that drive business results.

The ideal candidate will have a strong background in adult education, with experience in managing learning programs and developing talent within a luxury hospitality environment.

You will work closely with department heads to identify training needs and design relevant programs that align with the hotel's strategic objectives.

Main Responsibilities:
  • Develop and Implement Learning Strategies: Design and implement effective learning and development strategies to enhance employee skills and knowledge.
  • Collaborate with Department Heads: Work closely with department heads to identify training needs and develop relevant programs.
  • Evaluate Program Effectiveness: Evaluate the effectiveness of training programs and make recommendations for improvement.