Water Industry Manager
2 days ago
The Customer Services Manager will be responsible for overseeing all customer service activities in the Madinah and Tabuk branches. This role reports directly to the Customer Services Director and works closely with the O&M directors and their staff.
The ideal candidate will have a strong background in business administration or a similar field, with at least 10 years of experience in the water industry. They should also be familiar with the requirements of living in Madinah or willing to relocate.
In this role, the successful candidate will:
- Implement Customer Service Processes: Ensure efficient implementation of customer service processes and procedures across both front and back office activities.
- Achieve Contractual Targets: Enable the organization to reach contractual targets and international standards by implementing effective customer service strategies.
- Enhance Interdepartmental Collaboration: Foster close working relationships between departments within the Cluster team, particularly with the O&M department.
- Develop Staff Capacity: Review staff capacity and support HR and Customer Services Directors in preparing the customer services training and development program.
- Review Customer Data Management: Collaborate with the ICT Manager to review customer data, records, and storage methods, updating the customer record database in digital form.
- Prepare Demand Management Strategy Report: Develop customer water awareness through strategic reporting.
- Implement New Connections Procedures: Work with O&M and Commercial Departments to implement improved new connections procedures and revenue metering strategy defined by the Customer Services Director.
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Customer Service Manager Position
9 hours ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeJob DescriptionThe Customer Services Manager role at Saur Middle East/Asia is a critical position responsible for organizing and managing all customer services activities on the ground in Madinah and Tabuk branches.This involves ensuring the efficient implementation of customer service processes and procedures, enabling the organization to reach contractual...
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Project Manager
3 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Hill Intl. Full timeHill International offers exciting career opportunities for experienced professionals and recent graduates alike.We are currently seeking a highly skilled Project Cost & Schedule Control Specialist for our mega WATER - WASTEWATER project in Saudi Arabia.The successful candidate will be responsible for managing project costs and schedules, ensuring timely...
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Cluster Operations Head
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeAbout the CompanySaur Middle East/Asia is a leading company in the water and essential services sector. We are committed to protecting the environment in the territories we serve and strive to provide excellent customer service.The ideal candidate will be passionate about delivering exceptional customer experiences and have a strong background in business...
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Business Operations Director
9 hours ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeJob SummarySaur Middle East/Asia is seeking a highly motivated and experienced Customer Services Manager to join its team in Madinah.The ideal candidate will have a strong background in Business Administration or a similar field, with at least 10 years of experience in the water industry.This is a critical role that requires close collaboration with other...
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Client Relations Manager
9 hours ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeBenefitsWe offer a competitive salary package, performance-based incentives, premium international medical insurance, opportunities for career advancement within the company, and a friendly and dynamic work environment.In addition to these benefits, we value diversity and equal opportunities, ensuring that all candidates have an equal opportunity to apply...
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Customer Service Operations Manager
7 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeJob OverviewSaur Middle East/Asia is a leading provider of water and essential services, dedicated to protecting the environment in the regions it serves.We are seeking a highly skilled Customer Service Operations Manager to join our team in Madinah.
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Scheduling Specialist
3 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Hill Intl. Full timeAt Hill International, we strive to deliver exceptional project management solutions globally.We are currently seeking a highly skilled Project Cost & Schedule Control Specialist for our mega WATER - WASTEWATER project in Saudi Arabia.The successful candidate will be responsible for managing project costs and schedules, ensuring timely completion and budget...
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Head of Customer Services
7 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeRequirements and QualificationsA background in Business Administration or a related field.At least 10 years of experience.Prior experience in the water industry.Ability to relocate to Madinah or willingness to move.The ideal candidate will possess a competitive salary package, performance-based incentives, premium international medical insurance,...
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Cost Engineer
3 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Hill Intl. Full timeHill International provides expert project management services to clients across diverse sectors worldwide.Our team of professionals excels in cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance.We are looking for an accomplished Project Cost & Schedule Control Specialist to join our team on a...
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Project Cost Controller
3 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Hill Intl. Full timeHill International offers comprehensive project management services across various sectors worldwide.As a leading provider of construction management expertise, our professionals excel in cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance.We seek an experienced Project Cost & Schedule Control...
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Utility Industry Professional
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Arpatech Full timeWe are looking for a highly motivated Utility Industry Professional to join our team at Arpatech. In this role, you will be responsible for designing, implementing and improving control systems for the utility industry.Key TasksDeveloping and implementing system designs and configurations.Providing technical support to customers to ensure reliable...
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Customer Experience Leader
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeAbout the RoleWe are seeking an experienced professional to join our team as a Customer Services Manager in Madinah. The successful candidate will report directly to the Customer Services Director and work closely with the O&M directors and their staff.The key responsibilities of this role include:Implementing customer service processes and...
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Medina, Al Madīnah al Munawwarah, Saudi Arabia Hill Intl. Full timePMIS - Project Cost & Schedule Control SpecialistUnited Arab EmiratesJob DescriptionHill International provides comprehensive program, project, and construction management services for clients across diverse sectors undertaking major construction projects worldwide. Our expertise includes cost engineering and estimating, quality assurance, inspection,...
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Front Office Activities Coordinator
9 hours ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeAbout the RoleWe are seeking an experienced Customer Services Manager to join our team at Saur Middle East/Asia.The successful candidate will have a proven track record of implementing customer service processes and procedures that meet contractual targets and international standards.As a key member of the Cluster team, you will work closely with the O&M...
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System Architect for Utility Industry
3 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Arpatech Full timeAbout the RoleWe are seeking a highly skilled System Architect to join our team at Arpatech. As a key member of our Digital Grid Management product development team, you will be responsible for designing and developing standard ADMS solution architectures used for customer systems and projects.Your primary focus will be on leading and facilitating ADMS...
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Operations Manager
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Telescope & Scope Factory Full timeJob Opening: Operations Manager – Aluminum and Glass Facades FactoryA scope Factory for aluminum and glass facades manufacturing based in Saudi Arabia is seeking an experienced Operations Manager to oversee and manage the daily operations at our factory.Job Requirements:Minimum of 10 years of experience in operations management within the aluminum and...
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General Manager
4 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Novotelnorthbeach Full timeJoin to apply for the General Manager role at Novotel Wollongong Northbeach.We are seeking an experienced and visionary General Manager to lead our prestigious hotel operations in Madinah, Saudi Arabia. As the primary strategic business leader, you will be responsible for overseeing all aspects of our hotel, ensuring exceptional guest experiences while...
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Contract Manager
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Abunayyan Holding Full timeOverview:We are seeking an experienced and detail-oriented Contract Manager to join our construction team. The ideal candidate will be responsible for overseeing all aspects of contract management, ensuring compliance with legal and regulatory requirements while managing risks and optimizing project outcomes. This role requires strong negotiation skills, a...
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Medina, Al Madīnah al Munawwarah, Saudi Arabia IHG Hotels & Resorts Full timeAbout UsAt Crowne Plaza, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. We're Making Business Travel Work by Bringing Humanity to Business Travel. We challenge the old world of business that's overly formal, rigid and where guests feel like a room number not a person. We embrace the new world of...
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Construction Manager
3 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Abroad Work Full timeConstruction Manager vacancy in Medina, Saudi ArabiaA reputable construction company in Medina is seeking a highly motivated and experienced Construction Manager to oversee various projects. The ideal candidate should have a minimum of 5 years of experience in construction management and hold a degree in Civil Engineering or a related field.As a Construction...