Customer Experience Leader
4 days ago
We are seeking an experienced professional to join our team as a Customer Services Manager in Madinah. The successful candidate will report directly to the Customer Services Director and work closely with the O&M directors and their staff.
The key responsibilities of this role include:
- Implementing customer service processes and procedures
- Achieving contractual targets and international standards
- Fostering interdepartmental collaboration
- Developing staff capacity
- Reviewing customer data management
- Preparing demand management strategy reports
- Implementing new connections procedures
The ideal candidate will have a strong background in business administration or a similar field, with at least 10 years of experience in the water industry.
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Customer Service Manager
1 day ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Leader Investment Group (LIG) Full timeJob Summary:Leader Investment Group (LIG) is seeking a highly skilled Contact Center Manager to lead our contact center team. The ideal candidate will have excellent leadership, problem-solving abilities, and a commitment to maintaining high customer satisfaction.Main Responsibilities:Oversee daily operations of the contact centerManage contact center...
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Customer Experience Lead
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Saur Middle EastAsia Full timeSaur Middle East/Asia is seeking a highly skilled and experienced professional to fill the role of Customer Services Manager in Madinah.Mission:This position requires a strong leader who can manage customer service activities effectively and efficiently. The successful candidate will report directly to the Customer Services Director and work closely with the...
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Customer Experience Specialist
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Huntington Bancshares, Inc. Full timeJob SummaryWe are seeking a Customer Experience Specialist to join our team. As a Financial Concierge for walk-in customers, you will be responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs.Duties & Responsibilities:Providing excellent customer service and effectively...
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Customer Experience Representative
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Advance Auto Parts Full timeWe are seeking a highly skilled Salesperson to join our team at Advance Auto Parts. As a Salesperson, you will be responsible for delivering exceptional customer experiences, achieving sales targets, and maintaining high standards of store product and operational quality.ResponsibilitiesProvide exceptional customer service to DIY customers, ensuring their...
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Customer Experience Banker
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Huntington Bancshares, Inc. Full timeDescriptionOur branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience...
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Customer Experience Ambassador
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Millennium Hotels and Resorts MEA Full timeResponsibilities and RequirementsThis position requires a highly motivated and organized individual who is passionate about delivering exceptional customer service. As a Front Desk Agent, you will be responsible for ensuring a seamless guest experience and maintaining a professional demeanor at all times.Key Responsibilities:Deliver efficient, courteous, and...
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Contact Center Director
1 day ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Leader Investment Group (LIG) Full timeRole Description:The Contact Center Manager at Leader Investment Group will be responsible for ensuring efficient service delivery and customer satisfaction. This role requires exceptional leadership, problem-solving abilities, and a commitment to excellence.Key Qualifications:Strong understanding of contact center operationsExcellent communication and...
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Experience Design Leader
5 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Arpatech Full timeThe driving force behind AspenTech's success is its people, fueled by an aspiration to push boundaries and challenge the status quo. To continually find a better way, passion, pride, and ambition drive the organization's efforts. This pursuit of excellence manifests in various ways — from career development programs to community service projects, social...
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Customer Experience Representative
5 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia City Barbeque Full timeWhy Work at City Barbeque?We are proud to offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as 401k matching. Our team members also receive opportunities for raises, free meals, and an annual college scholarship program.In addition to these benefits, we offer a supportive and dynamic work environment that...
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Customer Experience Specialist
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Bridgestone Americas, Inc. Full timeWelcome to Bridgestone AmericasWe are proud to offer a dynamic work environment where teammates can grow and develop their skills. The Sales and Service Technician role is an excellent opportunity for individuals who enjoy working with customers and want to learn about the automotive service industry.Key ResponsibilitiesServe customers through needs...
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Customer Experience Management Lead
1 day ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia 2P Perfect Presentation Full timeAbout This RoleAt 2P Perfect Presentation, we are committed to delivering exceptional customer experiences through our call center operations.We are looking for a seasoned Call Center Manager who can drive performance excellence, foster a culture of continuous improvement, and ensure seamless collaboration with cross-functional teams.The successful candidate...
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Service Delivery Head
1 day ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Leader Investment Group (LIG) Full timeLeader Investment Group is seeking a highly skilled Contact Center Manager to lead our contact center team. The ideal candidate will have excellent leadership, problem-solving abilities, and a commitment to maintaining high customer satisfaction.Main Responsibilities:Oversee daily operations of the contact centerManage contact center staffTrack performance...
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Operational Excellence Lead
1 day ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Leader Investment Group (LIG) Full timeWe are seeking a highly motivated Contact Center Manager to join our team at Leader Investment Group. As a key member of our contact center team, you will be responsible for driving operational excellence and delivering exceptional customer service.Responsibilities:Lead and manage contact center staffDevelop and implement operational strategiesTrack and...
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Service Delivery Leader
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Vanderlande Industries B.V. Full timeThe role of a Service Delivery Leader at Vanderlande involves managing a medium-sized and complex operations contract. This requires a focus on risks and opportunities, ensuring that the customer's needs are met.The successful candidate will be responsible for managing operational escalations, coordinating and communicating during significant incidents. They...
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Sales Consultant Leader
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia FedEx Group Full time**Job Overview:**As a Sales Consultant Leader at FedEx Office, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a team of sales consultants. You will utilize your consultative selling skills to recommend FedEx Office products and services that meet the needs of our customers.Main Responsibilities:Sales...
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Customer Experience Specialist
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Courthouse Pizzeria Full time**Job Description**We are looking for a team player to assist with pre-busing and clearing tables. The ideal candidate will also ensure soda and counter areas are clean and stocked.
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Executive Hotel Leader
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Novotel Hotels Full timeHotel Operations ExpertiseWe are seeking an experienced executive to lead our prestigious hotel operations in Madinah, Saudi Arabia. As the primary strategic business leader, you will oversee all aspects of our hotel, ensuring exceptional guest experiences while driving financial success and operational excellence.Develop and implement strategic plans to...
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Customer Experience Operations Manager
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Arpatech Full timeRequired Skills and QualificationsThe ideal candidate will have a minimum of 4 years of Manager/Sr Manager experience and a proven track record of success in running operations and leading technical teams.Desired Skills and QualificationsDemonstrated track record of success in leading multi-stakeholders, multi-geography groups.Strong leadership and...
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Contact Center Manager
1 day ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Leader Investment Group (LIG) Full timeRole DescriptionThis is a full-time on-site role for a Contact Center Manager, located in Medina. The Contact Center Manager will oversee the daily operations of our contact center to ensure efficient service delivery and customer satisfaction. Key responsibilities include managing contact center staff, tracking performance metrics, developing and...
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Digital Grid Management Leader
2 days ago
Medina, Al Madīnah al Munawwarah, Saudi Arabia Aspen Technology Full timeCompany Overview">Aspen Technology is a leading provider of software solutions for the energy and process industries. Our Digital Grid Management (DGM) product suite enables utilities to manage their energy resources more effectively.Job Description">">We are seeking an experienced Product Manager to join our team in AspenTech's DGM Product Suite. The...