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Product Manager Airline Operations Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page International (UAE) Full time
About Our Company

Michael Page International (UAE) is a leading recruitment agency that specializes in placing top talent in various industries.

Job Description

We are seeking a highly skilled Product Manager Airline Operations Specialist to join our team. As a key member of our operations team, you will play a pivotal role in shaping and executing the operational strategies that drive the success of our airline.

Key Responsibilities
  • Operational Strategy and Planning:
    • Collaborate with cross-functional teams to define and execute comprehensive operational strategies aligned with the company's overall goals and growth objectives.
    • Identify key performance indicators (KPIs) and establish benchmarks to measure and track the effectiveness of operational initiatives.
  • Product Development and Enhancement:
    • Lead the ideation, development, and enhancement of operational products, services, and processes that contribute to enhanced customer experiences, safety, and efficiency.
    • Conduct market research and competitor analysis to identify emerging trends, customer needs, and opportunities for innovation.
  • Process Optimization:
    • Analyze existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
    • Implement data-driven solutions to optimize processes, increase operational efficiency, and reduce costs.
  • Project Management:
    • Plan, execute, and oversee the implementation of complex operational projects from concept to completion, ensuring timely delivery and successful outcomes.
    • Collaborate with cross-functional teams to ensure alignment, resource allocation, and effective project execution.
  • Stakeholder Engagement:
    • Foster strong relationships with internal and external stakeholders, including aircraft maintenance, crew scheduling, ground operations, customer service, and regulatory bodies.
    • Communicate effectively with key stakeholders to ensure operational initiatives are well-understood, supported, and aligned with company goals.
  • Risk Management:
    • Identify potential risks and challenges in operational processes and develop mitigation strategies to ensure the highest level of safety, compliance, and customer satisfaction.
  • Leadership and Development:
    • Provide mentorship and leadership to a team of operational professionals, fostering a collaborative and innovative work environment.
    • Promote a culture of continuous learning and development within the operations team.
Requirements
  • Bachelor's degree in Aviation Management, Engineering, IT, or a related field. Master's degree is a plus.
  • Minimum of 7 years of experience in product management and operations within the airline industry.
  • Strong understanding of airline operations, safety regulations, and industry trends.
  • Proven track record of successfully leading and executing international product development.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal abilities, with the capability to engage and influence stakeholders at all levels.
  • Proficiency in project management tools, data analysis software, and Microsoft Office Suite.