Service Excellence Coordinator

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time
Key Performance Indicators

The successful candidate will be responsible for achieving the following key performance indicators:

  • Providing exceptional customer service to guests.
  • Resolving guest inquiries and issues promptly and professionally.
  • Maintaining accurate records of guest interactions and preferences.
  • Coordinating with other departments to deliver excellent guest experiences.
  • Monitoring guest satisfaction levels and reporting concerns to management.
  • Participating in guest events and activities.
  • Providing information about the property's policies and procedures.
  • Supporting new staff members in developing guest relations skills.


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