IT Service Excellence Lead
5 days ago
Ejada Systems Limited is seeking a highly skilled IT Service Excellence Lead to join our team. As an ITSM/GRC expert, you will play a crucial role in shaping our IT service delivery practices.
Key Responsibilities:- Performance Monitoring and Improvement:
- Monitor IT service performance metrics to identify trends and areas for improvement.
- Develop and implement strategies to address performance degradation issues.
- Maintain relationships between ITSM modules, including INC, PBI, CRQ, and WO.
- Performance Reporting:
- Generate regular reports on IT service performance.
- Analyze performance data to identify areas for improvement.
- Presents performance reports to key stakeholders.
- Process Improvement:
- Identify opportunities to improve IT processes.
- Implement process changes to enhance efficiency and effectiveness.
This dynamic role requires strong collaboration and communication skills, as well as the ability to adapt to changing priorities.
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Excellence Director Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arthur Lawrence Full timeWe are seeking a seasoned professional to lead our excellence initiative as a Director Excellence.ResponsibilitiesThe successful candidate will be responsible for:Driving the implementation of corporate excellence and quality management practices.Developing and maintaining quality frameworks and standards.Leading a high-performing team to achieve excellence...
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Operational Excellence Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full timeCompany OverviewTotal-TECH Co. is a leading provider of IT infrastructure and managed services. We are committed to delivering exceptional service and building long-term relationships with our customers.Job SummaryWe are seeking a highly skilled Operational Excellence Lead to join our team. The successful candidate will have a strong understanding of ITIL...
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Service Excellence Director
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Riyadh, Ar Riyāḑ, Saudi Arabia Qataryello Full timeThis is a critical role that requires a seasoned Customer Experience Leader to drive transformative change and deliver exceptional results. The successful candidate will have extensive experience in customer experience roles, preferably in healthcare.About the Job DescriptionThis role involves leading the customer experience transformation program, ensuring...
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Riyadh, Ar Riyāḑ, Saudi Arabia YO IT CONSULTING Full timeWe are seeking a seasoned professional to fill the role of Director of Financial Services Internal Audit. This is a key leadership position that requires strong risk management skills and excellent communication abilities.Responsibilities:Lead a team of 30-40 members, providing exceptional client service and developing strategic plans to achieve quality...
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Operations Excellence Lead
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia alfanar Group Full timeAbout the OpportunityThis Operations Excellence Lead role is responsible for leading the development and implementation of operational excellence initiatives across the organization.The successful candidate will have a strong background in operations management, excellent leadership skills, and the ability to drive cultural change.Lead the development and...
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Service Excellence Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full timeCompany OverviewKone México is a leading provider of elevator and escalator services, dedicated to delivering exceptional customer experiences. Our company values innovation, quality, and people-first approach.
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Service Excellence Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full timeJob Title: Customer Service ExecutiveJob Summary: We are seeking a highly motivated and experienced Customer Service Executive to join our team at Jobs for Humanity. As a Customer Service Executive, you will play a vital role in delivering exceptional customer experiences and ensuring our customers have a positive interaction with our products and...
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Procurement Excellence Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Thales Full timeJob OverviewThe Procurement Excellence Lead will be responsible for developing and implementing best practices in procurement across the organization. This role requires a strong understanding of procurement principles, policies, and procedures, as well as excellent communication and negotiation skills.Key Responsibilities:Develop and implement procurement...
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Operational Excellence Lead
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia The Coca-Cola Bottling Company of Saudi Arabia Full timeJob SummaryThe Coca-Cola Bottling Company of Saudi Arabia is seeking an experienced Operational Excellence Lead to join its team. As a key member of the QHSE department, you will be responsible for leading the implementation and oversight of operational excellence initiatives to ensure compliance with safety standards.Your primary focus will be on designing...
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Service Excellence Leader
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full timeOur ValuesWe value authenticity, inclusivity, and empowerment. We believe that our colleagues should be able to act from the heart, creating personal experiences for each other and our guests.About Our TeamWe're a dynamic team of passionate individuals who are committed to delivering exceptional service and quality standards. We're looking for someone who...
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IT Transformation Lead
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia TAT IT Technolgies Full timeAt TAT IT Technologies, we are seeking an experienced IT Transformation Lead to drive our digital transformation strategy and shape the future of our organization.We have a pressing need for a highly skilled professional who can lead the design and implementation of technology roadmaps that support business growth and digital transformation.The ideal...
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IT Security Specialist Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia It Butler E-Services (Fz-Llc) Full timeJob Title: IT Security Specialist LeadWe are seeking a highly experienced IT Security Specialist Lead to join our team at It Butler E-Services (Fz-Llc) in Saudi Arabia. The successful candidate will be responsible for leading the implementation of security measures to protect our organization's assets.Key Responsibilities:Designing and implementing security...
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Service Excellence Coordinator
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeKey Performance IndicatorsThe successful candidate will be responsible for achieving the following key performance indicators:Providing exceptional customer service to guests.Resolving guest inquiries and issues promptly and professionally.Maintaining accurate records of guest interactions and preferences.Coordinating with other departments to deliver...
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Operations Excellence Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeWe are looking for a highly skilled Program Manager to join our IT Services organization at Amazon. As a key member of our team, you will be responsible for leading complex projects, developing operational strategies, and writing project proposals.Key ObjectivesDevelop and implement operational strategies to improve project efficiency and...
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Service Excellence Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mustashar Accelerator - مسرعة مستشار Full timeAbout Mustashar AcceleratorMustashar Accelerator offers a wide range of services aimed at enhancing the performance of organizations operating in the healthcare and public sectors. Our team of experts provides bespoke solutions that cater to the distinct needs of each client.Job RoleAs a Manager (On-site), you will be responsible for spearheading smaller...
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HR Excellence Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeJob DescriptionWe are looking for a highly skilled Manager - Performance Management to join our team at Qiddiya Investment Company. As a key member of the HR department, you will be responsible for designing and implementing performance management strategies that drive business success.ResponsibilitiesDesign and implement a comprehensive performance...
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Customer Service Excellence Expert
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Blacklane Full timeRole RequirementsTo excel as a Customer Service Excellence Expert, you must possess a unique blend of technical knowledge, business acumen, and interpersonal skills. Key qualifications include:A minimum of [X] years of experience in customer-facing roles, preferably in luxury or premium service industriesExcellent communication, problem-solving, and conflict...
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Project Excellence Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Müller's Solutions Full timeMüller's Solutions is a dynamic company that empowers businesses to achieve excellence through innovative tech services. We are currently seeking a skilled Agile Project Manager to join our team for a 6-month project with a reputable Bank in the Kingdom of Saudi Arabia.This role is ideal for a motivated and organized individual who has previously worked...
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Operations Excellence Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia مفيد | MUFEED Full timeJob DescriptionWe are seeking a skilled Industrial Process Specialist to join our team at Mufeed. As a key member of our Operations Excellence department, you will be responsible for leading process redesigns, implementing lean manufacturing principles, and driving efficiency gains.Responsibilities:Leverage data analytics to identify areas for improvement...
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Procurement Excellence Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeKey ResponsibilitiesThis role involves leading the development and execution of a category procurement strategy for Corporate Services.You will analyze the category, conduct market research, and develop a comprehensive procurement plan.Develop and implement a category procurement strategy, focusing on supply security, speed, quality, cost optimization, ESG &...