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Hotel Reservations Manager
2 weeks ago
About the Role
">We are seeking a Reservations Supervisor to join our pre-opening team at Kimpton Riyadh, a brand-new hotel in Saudi Arabia, offering a unique and design-forward experience for our guests.
">About Us
">Kimpton Hotels & Restaurants is a leading boutique hotel company, known for its innovative approach to hospitality and commitment to delivering exceptional guest experiences.
">About the Job
">In this role, you will be responsible for managing reservations, supervising the team, and contributing to the hotel's revenue growth and operational efficiency.
">Key Responsibilities
">- ">
- Reservation Management: Manage and process reservation requests, changes, and cancellations, ensuring accuracy and efficiency.">
- Team Leadership: Supervise and mentor the reservations team, providing guidance and training to ensure high standards of service.">
- Revenue Growth: Analyze and optimize room availability and rates to maximize occupancy and revenue, using sales techniques to meet call center sales objectives.">
- Administrative Tasks: Prepare and submit reports on reservation statistics, occupancy rates, and revenue, maintaining accurate records of all reservations and guest information.">
Requirements
">- ">
- Education: Bachelor's degree in Hotel Administration or Business Administration, or equivalent.">
- Experience: Two to three years' prior experience in a similar role, preferably in an international luxury hotel chain with GCC exposure.">
- Skills: Strong communication skills, organizational skills, attention to detail, leadership and team management skills, problem-solving skills, and fluency in English (Arabic language proficiency preferred).">
About Us
">We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
