Commercial Credit and Collections Officer

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Zahrawi Group Full time

We are seeking a highly motivated and results-driven Key Account Representative to join our team at Zahrawi Group.

About the Role

This role involves working closely with customers to understand their needs and provide solutions. You will be responsible for building strong relationships with key customers, identifying opportunities for growth, and developing strategies to increase revenue.

Main Responsibilities
  • Collections:
  1. Coordinate with the Accounts Receivable team to ensure timely collections.
  2. Meet with customers to discuss outstanding balances and develop plans for payment.
  3. Visit customers to collect outstanding payments and resolve any disputes.
  4. Process payments and ensure accurate recording in the system.
  5. Communicate with customers to resolve any issues or concerns.
Account Management:
  1. Manage key customer accounts to ensure optimal utilization of resources.
  2. Develop and implement strategies to increase revenue and grow customer relationships.
  3. Work closely with sales teams to identify opportunities for growth and development.
  4. Monitor customer satisfaction and make recommendations for improvement.
Relationship Management:
  1. Build and maintain strong relationships with key customers.
  2. Identify opportunities for growth and development with customers.
  3. Develop and implement strategies to increase customer satisfaction and loyalty.
Administration:
  1. Manage administrative tasks related to customer accounts.
  2. Submit customer invoices through the NUPCO System.


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