Credit Control Team Lead
6 days ago
Job Overview
\The Senior Credit Controller will play a pivotal role in overseeing the day-to-day operations of the Credit Control department, ensuring timely payment from customers and meeting account receivables targets.
\This position requires strong leadership skills, with a focus on guiding, coaching, and developing the team to achieve optimal results.
\Main Responsibilities:
\- \
- Lead a client ledger of accounts, serving as a primary point of contact for credit-related escalations and queries.\
- Implement the company's credit policy within their area of responsibility.\
- Liaise with sales, hire desk, and service departments to address customer-related issues.\
- Collaborate with other credit team members to facilitate efficient daily activities.\
- Collect debts in a timely manner, adhering to agreed-upon timetables, systems, and methods.\
- Ensure accurate and complete documentation for receiving payments.\
- Maintain regular communication with customers to resolve invoice delivery, payment collection, and payment disputes.\
- Notify relevant parties of any issues that may impact collection, credit offered, or future performance.\
- Perform regular account reconciliations and balance confirmations.\
- Communicate disputed invoices, credit notes, and facilitate prompt resolution.\
- Provide weekly reports to the senior credit control manager on account positions and potential payment issues.\
- Assist in producing monthly debtors' information.\
- Coordinate with advocates for legal cases, maintaining an up-to-date record of pending cases.\
- Manage bank deposits and withdrawals.\
- Complete additional tasks assigned by the senior credit control manager.\
- \
Required Skills and Qualifications:
\- \
- A diploma, bachelor's degree, or higher in a relevant field.\
- A successful track record in credit control or a similar environment.\
- At least 4 years of experience in a credit control function or similar environment.\
- Strong knowledge and experience of legal credit control processes.\
- Leadership experience, ensuring deadlines are met, queries answered, and workloads balanced.\
- Proficiency in Microsoft Excel.\
- Excellent written and spoken English skills.\
- \
Benefits and Advantages:
\This role offers a unique opportunity to develop leadership skills, working closely with the senior credit control manager to guide the team towards achieving exceptional results.
\The ideal candidate will possess a strong drive, excellent communication skills, and the ability to work under pressure to meet demanding targets.
\Additionally, Arabic speaking is considered an asset for this role.
\We are seeking a highly motivated individual who can provide support to the team when necessary, during busy periods or times of absence.
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