Service Excellence Manager

About the RoleThis is an exciting opportunity to join the Islamic Development Bank's IT service operations team as a Lead IT Service Management Specialist. As a key member of the team, you will be responsible for designing, implementing, and continuously optimizing core IT service management processes to ensure high-quality delivery of IT services.The...

RequirementsMaster's degree in computer science, information technology, or related field.Minimum 10 years of experience in information technology focused on IT service management.Minimum 3 years of experience in leadership or supervisory role.Strong knowledge of ITIL and/or ISO 20000 certifications.Excellent leadership and collaboration skills.Ability to...

CARE is seeking a dedicated and skilled IT Service Excellence Specialist to join our team. In this role, you will play a crucial part in delivering exceptional customer service and experience.About the RoleThis position involves collaborating with cross-functional IT teams to resolve customer issues and enhance service delivery. As an IT Service Excellence...

Saudi German Health Careers KSA is seeking a highly competent Hospitality Supervisor to lead our hospitality efforts in a brand-new rehabilitation hospital in Jeddah.About the OpportunityThis is a fantastic chance to work in a dynamic environment and make a significant impact on patient satisfaction.The ideal candidate will possess 5-6 years of experience in...

Saudi German Health Careers KSA is committed to delivering exceptional patient experiences. As a Healthcare Service Excellence Leader, you will play a critical role in achieving this goal.Your primary responsibility will be to lead and manage our patient experience initiatives, ensuring that every patient feels valued, heard, and cared for. You will work...

**Job Summary:** Nadir Ali Shah HR Consultants is seeking an experienced Procurement Excellence Manager to lead our procurement efforts and drive business growth.The ideal candidate will have 5+ years of experience in procurement and supply chain management, preferably in building materials. They will be responsible for developing and implementing effective...

Pareto People is seeking an Operations Excellence Manager to lead process improvement initiatives and drive operational efficiency across the organization. As a key member of our team, you will analyze business processes, identify areas for improvement, and develop strategic plans to enhance operational efficiency and achieve business goals.Key...

Overview:Directly controls all operational departments. Interfaces with all functional elements to establish and modify processes, anticipate or solve problems, internal customer needs and meet all Acceptable Performance Level (APL) metrics.Primary Responsibilities:Have full authority to act for the Contractor on all matters relating to Contract...

Job SummaryThe International Executive Service Corps seeks a highly skilled Operations Manager - International Logistics to oversee the management of our distribution center. As a key member of our team, you will be responsible for ensuring the efficient receipt, storage, and issuance of supplies, as well as the implementation of sound personnel and...

Montblanc has a rich history of excellence, dating back to 1906. As a global leader in luxury writing instruments, watches, leather goods, and accessories, we continue to push boundaries and innovate. Join our dynamic team in Jeddah as a Retail Excellence Associate and contribute to this legacy.Your Key ResponsibilitiesProvide exceptional customer service,...

Job SummaryWe are seeking a highly motivated and experienced Vehicle Service Manager to join our team at Universal Motors Agencies. In this role, you will be responsible for leading our vehicle service team, ensuring that all customers receive exceptional service and support.Key Responsibilities:Lead and manage a team of service technicians and...

Overview:Directly controls all operational departments. Interfaces with all functional elements to establish and modify processes, anticipate or solve problems, internal customer needs and meet all Acceptable Performance Level (APL) metrics.Primary Responsibilities:Have full authority to act for the Olgoonik on all matters relating to Contract Performance in...

About the RoleWe are seeking a dynamic Beauty Services Manager to lead our nail training program and drive business growth.Key ResponsibilitiesDevelop and implement effective training programs for junior nail technicians.Manage salon operations, ensuring seamless delivery of services and maintaining high levels of customer satisfaction.The ideal candidate...

Job Description:We are seeking a highly skilled Distribution Operations Manager to join our team at International Executive Service Corps. As a key member of our organization, you will be responsible for overseeing all operational departments and ensuring the successful accomplishment of depot mission objectives.Key Responsibilities:Directly controls all...

We are excited to announce the opportunity to join Indriver as a Support Excellence Specialist. In this role, you will be responsible for delivering outstanding customer service by resolving customer inquiries and concerns in a prompt and professional manner.Main ResponsibilitiesOffer personalized support to customers through various communication...

We are seeking a highly skilled and motivated Quality Engineer to join our team at Unilever Brazil. In this role, you will be responsible for leading the quality function across multiple production sites.The ideal candidate will have a deep understanding of quality management systems, statistical process control, and root cause analysis. You will also...

We are looking for an experienced IT Customer Service Manager to join our team at Haji Hussein Alireza & Co., Ltd. in Jeddah, Saudi Arabia.Job RequirementsTo manage a team of technical support specialists and ensure that all customer inquiries are addressed promptly and efficiently.To develop and implement strategies to enhance the overall customer...

About Our Luxury Restaurant:Our client is a prestigious fine dining establishment in Jeddah, renowned for its exceptional culinary experience, world-class service, and refined ambiance. This luxury restaurant caters to discerning guests, offering a blend of international and local cuisine with unparalleled hospitality.We are seeking a highly motivated and...

Process Excellence ProfessionalWe are seeking a highly skilled Process Excellence Professional to join our team at Nahdi Medical Co. In this role, you will be responsible for driving continuous improvement initiatives across the organization, developing and implementing processes that improve efficiency and effectiveness, and ensuring compliance with...

AccountabilitiesContribute to the formulation and implementation of the Procurement Governance & Complaints Handling strategy and plans in line with IsDB's fiduciary roles and responsibilities.Develop institutional mechanisms and processes for improving procurement governance and complaint handling.Monitor and assess the quality of project procurement...