Restaurant Operations Manager

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full time
Job Summary: Independent Food Company seeks a seasoned professional to fill the role of Assistant Restaurant Manager. As a vital member of our management team, this individual will be responsible for supporting the Restaurant Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high operational standards.

Key Responsibilities:
  • Collaborate with the Restaurant Manager to ensure seamless daily operations and deliver outstanding service.
  • Spearhead floor supervision, guaranteeing optimal levels of cleanliness, efficiency, and customer satisfaction.
  • Effectively handle guest inquiries, feedback, and complaints to enhance overall guest experience.
  • Ensure food quality, presentation, and hygiene align with brand expectations.

Team Leadership & Training:
  • Foster a positive work environment by leading, motivating, and coaching team members.
  • Assist in hiring, training, and onboarding new employees to ensure a smooth transition.
  • Support scheduling and shift operations to optimize staffing levels.
  • Maintain accurate records of staff performance and provide constructive feedback for improvement.

Financial & Inventory Management:
  • Closely monitor financial performance, including revenue, costs, and profitability.
  • Manage inventory levels, control waste, and oversee ordering processes to minimize losses.
  • Guarantee accurate cash handling, billing, and reconciliation at the end of shifts.

Compliance & Safety:
  • E nsure adherence to health, safety, and food hygiene regulations to maintain a safe working environment.
  • Implement and maintain company policies, operational procedures, and quality standards.
  • Regularly conduct audits to ensure compliance with industry regulations.

Marketing & Customer Engagement:
  • Support promotional activities and events to drive sales and brand awareness.
  • Assist in managing CRM programs to enhance guest loyalty and retention.
  • Build meaningful relationships with customers to elevate the dining experience.

Qualifications & Requirements:
  • Experience: Minimum 3+ years in a supervisory or assistant managerial role, preferably in a premium or fine dining concept.
  • Education: Diploma or Bachelor's in Hospitality, Business Management, or a related field (desired).
  • Skills: Strong leadership, problem-solving, and multitasking abilities.
  • Tech-Savvy: Familiarity with POS systems, CRM tools, and Microsoft Office.
  • Language: Proficiency in Arabic & English.


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