Microsoft Dynamics 365 CRM Solution Designer

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia SWATX Full time

Job Summary

About SWATX

We are a leading provider of cutting-edge technology solutions. Our team is dedicated to delivering innovative, tailored solutions that enhance customer engagement and business processes.

Key Responsibilities
  • Design and implement Microsoft Dynamics 365 CRM solutions to meet business needs
  • Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service)
  • Develop and optimize workflows, plugins, Power Automate flows, and custom applications
  • Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications
  • Collaborate with stakeholders to gather business requirements and translate them into technical solutions
  • Perform data migration, system upgrades, and performance optimization
  • E nsure CRM solutions are compliant with security, data governance, and regulatory requirements
  • Troubleshoot and resolve CRM-related technical issues and provide support for end-users
  • Stay updated on Microsoft Dynamics 365 and Power Platform advancements
  • Provide guidance and mentorship to junior team members


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