Microsoft Dynamics 365 CRM Solution Designer
7 days ago
Job Summary
About SWATXWe are a leading provider of cutting-edge technology solutions. Our team is dedicated to delivering innovative, tailored solutions that enhance customer engagement and business processes.
Key Responsibilities- Design and implement Microsoft Dynamics 365 CRM solutions to meet business needs
- Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service)
- Develop and optimize workflows, plugins, Power Automate flows, and custom applications
- Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications
- Collaborate with stakeholders to gather business requirements and translate them into technical solutions
- Perform data migration, system upgrades, and performance optimization
- E nsure CRM solutions are compliant with security, data governance, and regulatory requirements
- Troubleshoot and resolve CRM-related technical issues and provide support for end-users
- Stay updated on Microsoft Dynamics 365 and Power Platform advancements
- Provide guidance and mentorship to junior team members
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