Dynamics 365 CRM Expert
3 days ago
Role Description
About the PositionThis Mid-Senior level position requires a skilled CRM professional with hands-on experience in Microsoft Dynamics 365 CRM (Customer Engagement) and proficiency in Power Platform, Power Automate, Power Apps, and Dataverse.
Main Responsibilities- Lead the design and development of Microsoft Dynamics 365 CRM solutions to meet business needs
- Configure and customize Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service)
- Develop and optimize workflows, plugins, Power Automate flows, and custom applications
- Integrate Dynamics 365 CRM with other enterprise systems, ERP, and third-party applications
- Work closely with stakeholders to gather business requirements and translate them into technical solutions
- Perform data migration, system upgrades, and performance optimization
- Ensure CRM solutions are compliant with security, data governance, and regulatory requirements
- Troubleshoot and resolve CRM-related technical issues and provide support for end-users
- Stay updated on Microsoft Dynamics 365 and Power Platform advancements
- Provide guidance and mentorship to junior team members
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