Sales Director
2 days ago
We are seeking a dynamic Sales Manager to join our team at Crowne Plaza Riyadh RDC Hotel & Convention Center. The ideal candidate will be responsible for driving sales strategies, building strong client relationships, and identifying new business opportunities to grow hotel revenue.
Key Responsibilities:- Business Development: Identify and pursue new business opportunities, including corporate accounts, group bookings, and individual leads. Target new markets, industries, and segments to expand the hotel's client base.
- Client Relationship Management: Build and maintain strong, long-term relationships with new and existing clients. Provide personalized service to ensure customer satisfaction and repeat business.
- Sales Strategy & Execution: Develop and implement proactive sales strategies to meet and exceed monthly and annual revenue targets. This includes creating detailed action plans, prospecting new leads, and converting inquiries into confirmed bookings.
- Lead Generation & Prospecting: Actively prospect and qualify leads through phone calls, emails, networking, and site visits. Develop outreach programs to ensure the hotel is visible to potential clients in the market.
- Market Analysis: Analyze competitors, industry trends, and customer feedback to develop and adjust strategies that keep the hotel competitive and relevant in the market.
- Proposal and Contract Management: Prepare customized proposals and contracts for clients, ensuring that terms are favorable to both the hotel and the client. Negotiate rates and other terms as needed.
- Sales Reporting: Maintain accurate records of sales activities, bookings, and pipeline status. Regularly report on sales performance, providing insights and recommendations to improve results.
- Collaboration with Other Departments: Work closely with the Operations, Marketing, and Revenue Management teams to ensure a seamless sales process, optimal guest experience, and maximum profitability.
- Networking & Industry Engagement: Attend industry events, trade shows, and networking meetings to stay up to date on trends and to represent the hotel in the local and international markets.
- Customer Feedback & After-Sales Support: Ensure that client expectations are met, and solicit feedback to improve future services. Maintain relationships post-sale to encourage loyalty and referrals.
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