Insurance Policy Coordinator

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Mutakamela Insurance Full time

Mutakamela Insurance Company is a leading provider of insurance solutions that cater to the diverse needs of its customers. As a company with a rich history dating back to 2007, Mutakamela Insurance has established itself as a trusted partner in the industry.

We are seeking a highly skilled Policy Administrator to join our medical insurance team. This role involves assisting with policy issuance, processing policy changes, and addressing customer inquiries in a timely and accurate manner.

The ideal candidate will have excellent organizational skills, attention to detail, and strong communication abilities. They will be responsible for:

  • Assisting with policy issuance and collecting initial premiums
  • Processing policy changes, including address updates, coverage adjustments, and premium modifications
  • Providing exceptional customer service to policyholders and agents
  • Inputting policy data into the system and maintaining organized files
  • Supporting underwriters with draft quotations and retrieving necessary files
  • Ensuring compliance with industry regulations and standards

To be successful in this role, candidates should possess a Bachelor's degree in business administration or a related field and have at least one year of experience in insurance administration or a related field. Proficiency in MS Office and policy administration systems is essential, along with strong organizational and customer service skills.

Key Responsibilities

Our Policy Administrator will be responsible for:

  • Managing policy lifecycle processes from issuance to renewal
  • Coordinating with internal teams to ensure seamless policy delivery
  • Resolving customer inquiries and issues in a prompt and professional manner
Requirements

Candidates must possess:

  • Bachelor's degree in business administration or a related field
  • At least one year of experience in insurance administration or a related field
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Proficiency in MS Office and policy administration systems


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