Customer Support Lead

Responsibilities:The Customer Support Lead will be responsible for:Collaborating with the Customer Success Manager to develop and implement strategies that enhance customer support quality and efficiencyMonitoring and analyzing customer support metrics to identify areas for improvement and optimize processesFostering a customer-centric culture within the...

About the Role: As a Shift Leader at Keeta, you will play a critical role in shaping the customer experience for our clients. You will lead a team of customer service agents during rotating shifts, providing guidance and support to ensure they deliver exceptional service. Your primary focus will be on monitoring agent performance, identifying areas for...

Job Description:The Customer Support Lead will report to the Customer Success Manager, providing guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines.Key Responsibilities:Assist in implementing strategies that enhance customer...

About Support GateAt Support Gate, we pride ourselves on being a leading logistics provider dedicated to delivering tailored workforce solutions and delivery services to businesses dependent on reliable transportation networks. Our team of experts is committed to supporting clients in navigating complex logistics challenges.Job DescriptionWe are seeking a...

About Support GateSupport Gate is a renowned logistics provider dedicated to delivering tailored workforce solutions and delivery services to businesses dependent on reliable transportation networks. Our team of experts leverages extensive market knowledge to support clients in navigating complex logistics challenges.Job DescriptionWe are seeking a highly...

Company OverviewThe Arab National Bank is a leading financial institution that offers a wide range of products and services to its customers.We are committed to providing excellent customer service and support to our clients.Job DescriptionThis position involves managing inbound and outbound calls in a timely manner, providing accurate information to...

About Support GateAs a leading logistics company, Support Gate provides customized solutions for businesses that rely heavily on efficient delivery networks. Our team excels at identifying opportunities for growth and developing innovative strategies to meet client needs.Job OverviewThe Senior Business Developer role plays a vital part in driving commercial...

About Support GateSupport Gate is a trusted logistics partner specializing in providing tailored workforce solutions and delivery services to businesses dependent on reliable transportation networks. Our team consists of experienced professionals dedicated to supporting clients in navigating complex logistics challenges.Job SummaryWe are seeking a seasoned...

About the Position: We are looking for a highly motivated and experienced customer service professional to join our team as a Shift Leader. In this role, you will be responsible for leading a team of customer service agents during rotating shifts, providing guidance and support to help them deliver exceptional service. Your primary focus will be on...

We're seeking a Support Services Lead to join our team in Riyadh, where you'll be responsible for delivering exceptional support services to our Ultimate Support plan customers. As a key member of our team, you will work closely with our Technical Account Manager to ensure a seamless customer experience from day one.Your Key Responsibilities Will...

Overview:We are looking for a talented and experienced professional to join our team as a Frontline Customer Support Representative. In this role, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Inquiry Handling: Respond promptly and professionally to customer inquiries, addressing concerns and...

ResponsibilitiesHandle customer inquiries accurately and thoroughly across multiple contact channels (inbound, outbound, social media, surveys, and maps)Provide helpful and relevant information to ensure a positive customer experienceEffectively manage customer feedback by tracking complaints and suggestions to drive service improvementsDemonstrate in-depth...

KONE Nederland is dedicated to creating a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency.We are seeking a Customer Support Engineer to join our team. As a key member of our sales team, you will be responsible for...

Job Overview: We are seeking a talented customer service professional to join our team as a Shift Leader. In this role, you will be responsible for leading a team of customer service agents during rotating shifts, providing guidance and support to help them deliver exceptional service. Your expertise will be invaluable in shaping the customer experience for...

Company ProfileSalehiya Healthcare is one of the leading healthcare companies in Saudi Arabia, operating in Riyadh, Jeddah, and Dammam. Our mission is to provide high-quality healthcare solutions and excellent customer service.Job DescriptionThe successful candidate will be responsible for:Resolving Technical Issues: Troubleshoot and resolve technical...

RADCARE is seeking a highly skilled Customer Support Specialist to handle customer inquiries and resolve issues efficiently.Job OverviewProvide exceptional customer service via phone calls, ensuring timely resolution of customer concerns.Key ResponsibilitiesDevelop strong communication skills to effectively interact with customers and colleagues.Demonstrate...

Role Overview:We are seeking an experienced Customer Support Lead to join our team at CEQUENS. As a key member of our customer success department, you will play a vital role in delivering exceptional customer experiences and driving business growth.Main Responsibilities:Collaborate with the Customer Success Manager to develop and implement strategies that...

In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which includes system booking, sourcing, liaising with planners, coordinating with warehouse,...

Job DescriptionWe are seeking a skilled Sr. Sales Manager to drive sales growth in key vertical markets while managing existing accounts.About the RoleThe ideal candidate will demonstrate a commitment to maximizing new business opportunities and delivering exceptional customer service, ensuring high-quality performance and...

About Us:Talent 360 ME is a rapidly growing Fin-Tech company that simplifies expense management for businesses. As a licensed EMI, we provide innovative tools for finance management.The Job Description:This role supports customer onboarding, adoption, and satisfaction. The Customer Success Specialist serves as the first point of contact, providing basic...