Customer Engagement Lead
6 days ago
Job Summary
The Customer Engagement Lead role is responsible for developing and executing strategies to drive revenue growth and expand market share through customer engagement and loyalty programs. This position requires a strong understanding of customer needs and preferences, as well as the ability to develop and implement effective sales plans to meet those needs.
Main Responsibilities
- Develop and execute customer engagement and loyalty programs to drive revenue growth and expand market share.
- Collaborate with cross-functional teams to ensure alignment and coordination on sales initiatives.
- Analyze customer data and market trends to identify opportunities for growth and improvement.
- Stay up-to-date with industry trends and competitor activity to identify opportunities for growth and improvement.
Requirements
- 8-12 years of experience in sales, preferably in a technology or software industry.
- Proven track record of driving revenue growth and expanding market share.
- Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and internal stakeholders.
- Aptitude for understanding how technology products and solutions tackle business problems.
-
Customer Engagement
3 days ago
Riyad Al Khabra, Saudi Arabia SEIDOR Full timeResponsibilitiesOperate as the lead point of contact for all matters specific to your customers.Build and maintain strong, long-lasting customer relationships.Oversee customer account management, including negotiating contracts and agreements.Adopt a technical understanding of the customers' system and requirements.Scope new requirements that the customer...
-
DevOps Engagement Lead
3 days ago
Riyad Al Khabra, Saudi Arabia Sumerge Full timeWe are seeking a skilled DevOps Engagement Lead to drive DevOps adoption and improve maturity within a key client organization. As part of this role, you will lead the end-to-end delivery of a DevOps managed services engagement, ensuring the successful implementation of both consulting and delivery milestones.Responsibilities:Project and Engagement...
-
Customer Experience Manager Lead
6 days ago
Riyad Al Khabra, Saudi Arabia Tabby Full time**About the Role**We are looking for an experienced and results-driven Operations Team Leader to join our team at Tabby. As a key member of our leadership team, you will be responsible for leading, coaching, and inspiring a high-performing team to deliver exceptional service and elevate performance standards.The ideal candidate will have a strong background...
-
Strategic Customer Engagement Specialist
6 days ago
Riyad Al Khabra, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) (Amazon) Full timeKey ResponsibilitiesAs a Principal Account Manager, you will be responsible for:Building strategic relationships within the accounts, articulating a clear vision, and generating enthusiasm among all business groups.Selling at the most strategic level within the accounts and implementing a broad strategy for earning customer acceptance and service...
-
Customer Service Operations Lead
3 hours ago
Riyad Al Khabra, Saudi Arabia Tabby Full time**About the Job:**We are looking for an experienced Customer Service Operations Lead to join our team at Tabby. As a key player in our leadership team, you will oversee performance management, process improvement, and team engagement initiatives to help us exceed SLAs and optimize workflows.About the Role:Drive performance improvement initiatives, setting...
-
Community Engagement Manager
3 days ago
Riyad Al Khabra, Saudi Arabia ESL FACEIT Group Full timeJob DescriptionWe are seeking a highly skilled Senior Community Manager to join our team at ESL FACEIT Group. This role will lead the community engagement strategy for the Esports World Cup, focusing on Discord and other key platforms.The successful candidate will develop and execute community communication plans, interactive campaigns, and engagement...
-
Customer Success Lead
2 days ago
Riyad Al Khabra, Saudi Arabia Teads Full timeAbout TeadsTeads is a leading provider of programmatic digital advertising solutions. Our cloud-based, omnichannel platform enables advertisers and their agencies to buy the inventory of many of the world's best publishers and content providers.We operate in over 30 countries and have a team of 1,200+ people working together to deliver exceptional results...
-
Technical Sales Engagement Manager
4 days ago
Riyad Al Khabra, Saudi Arabia InnovationTeam Full timeJob SummaryWe are seeking an experienced Technical Sales Engagement Manager to join our team at InnovationTeam. The ideal candidate will have a strong understanding of software development processes, technologies, and architectures, as well as excellent communication and presentation skills.You will be responsible for engaging with prospective clients,...
-
Presales Engagement Manager
4 days ago
Riyad Al Khabra, Saudi Arabia InnovationTeam Full timeDomain Preference : Software DevelopmentDepartment : Business DevelopmentReports to : CTO / VP SalesPosition Summary :The Software Development Presales Engagement Manager plays a critical role in bridging the gap between client needs and software solutions. This individual will work closely with potential existing clients to understand their requirements,...
-
Sales and Customer Success Lead
3 days ago
Riyad Al Khabra, Saudi Arabia SEIDOR Full timeResponsibilitiesAs a Sales and Customer Success Lead at SEIDOR, you will be responsible for:Operating as the lead point of contact for all matters specific to customers.Building and maintaining strong, long-lasting customer relationships.Oversight of customer account management, including negotiating contracts and agreements.RequirementsBachelor's degree in...
-
Customer Service Representative
6 days ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeCustomer Service Representative - Saudi NationalApplication Deadline: 31 March 2025Department: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س6,000 - ر.س7,500 / monthDescriptionJoin us in redefining customer experience at Tabby As a Customer Experience Representative, you'll be at the forefront of delivering seamless,...
-
Card Activation Lead
4 days ago
Riyad Al Khabra, Saudi Arabia CoorB Full timeAbout UsWe provide innovative solutions to the finance industry, focusing on process automation, user experience enhancement, and advanced data analytics.Job RoleThe Head of Cards Activation & Partnerships will lead the development and execution of strategic partnerships, foster key alliances, and drive customer activation initiatives. This role will expand...
-
Customer Service Team Lead
5 days ago
Riyad Al Khabra, Saudi Arabia RecruitMe Plus Full timeJob Overview:The Customer Service Team Lead plays a vital role in maintaining high standards of customer satisfaction and staff performance. Key responsibilities include:Focusing on staff performance and adherence to health and safety regulatory standardsSupervising and coordinating the relationship between Front of House and Back of House...
-
Senior Customer Advocate
7 days ago
Riyad Al Khabra, Saudi Arabia Dailymealz Full timeDailymealz is seeking a skilled Customer Success Strategist to lead the development and execution of account plans that drive customer engagement and revenue growth.About the Role:This critical position involves collaborating with cross-functional teams to understand customer needs and develop targeted solutions.Responsibilities:Work closely with customers...
-
Game User Engagement Expert
2 days ago
Riyad Al Khabra, Saudi Arabia Games Jobs Direct Full timeGreetings! We're looking for a highly skilled Game User Engagement Expert to join our team at Games Jobs Direct. As a key member of our team, you'll be responsible for driving user acquisition and engagement across our mobile game titles.This is a fantastic opportunity for a motivated individual to take ownership of paid media, growth, and analysis to...
-
Civil Aviation Stakeholder Engagement Lead
4 days ago
Riyad Al Khabra, Saudi Arabia Bechtel Full timeWe are a global leader in the infrastructure industry, with a long history of delivering complex projects that make a lasting impact. As a Civil Defense Liaison Manager at Bechtel, you will play a critical role in ensuring the success of our projects, working closely with stakeholders to develop and implement effective stakeholder engagement...
-
Business Development Lead
6 days ago
Riyad Al Khabra, Saudi Arabia Amazon Full timeSucceed in a Fast-Paced EnvironmentThis Business Development Manager role for Digital Innovation is designed for professionals who thrive in fast-paced environments and are passionate about driving business growth through digital innovation. As part of our team, you will lead customer engagements and shape the Digital Innovation program in EMEA, working...
-
Customer Experience Manager
6 days ago
Riyad Al Khabra, Saudi Arabia Flow Full timeAbout Our Company CultureWe strive to create a workplace culture that reflects our commitment to excellence, innovation, and teamwork. Our team members are energized by the opportunity to impact our residents' lives in meaningful ways and are driven by relentlessly high standards, acting with a sense of urgency and accountability, and always operating with...
-
Enterprise Transformation Lead
6 days ago
Riyad Al Khabra, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) (Amazon) Full timeJob DescriptionThis Enterprise Transformation Lead position involves developing and executing successful go-to-market strategies for cloud migration and modernization initiatives in Saudi Arabia. The role requires engagement with customer executives, management of complex migrations and modernization engagements, and provision of sales leadership with...
-
Riyad Al Khabra, Saudi Arabia Skillsearch Full timeAs a seasoned leader in the retail and F&B industry, you will have the opportunity to shape the future of customer experiences across various environments. With a strong strategic vision, you will lead concept development and collaborate with global partners to create engaging and impactful spaces that redefine the future of retail and hospitality.The...