Senior Account Manager

5 days ago

Khobar, Eastern Province, Saudi Arabia Marsh Middle East and Africa Full time
Job Description

Marsh Middle East and Africa is seeking a highly motivated and experienced Senior Account Manager to join our dynamic team. As a Supervisor II - Account Management, you will be responsible for training and overseeing the performance of support staff and junior colleagues, ensuring the team is properly staffed to meet client needs.

Key Responsibilities
  • Team Leadership: Train, mentor, and oversee performance management for senior level support staff and junior level professional colleagues.
  • Workload Coordination: Coordinate workload of team members and ensure the team is appropriately staffed to meet client needs.
  • Critical Client Functions: Perform critical client functions, including evaluating risks, reviewing loss experience, cash flow, and financials, and developing solutions.
  • Client Relationship Management: Articulate the impact of options and leverage prepared analytics to make recommendations to clients across product lines.
  • Business Development: Work with more senior Account Managers to retain and generate new business by leveraging strategy information and managing contract reviews and midterm changes.
  • Sales Goals: Strive to meet sales goals by partnering with more senior Account Managers.
  • Client Service: Build and maintain relationships with clients, prospects, client teams, and producers to provide best-in-class service and drive growth.
  • Client Contact: Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
  • Market Knowledge: Maintain a detailed understanding of changing market conditions and comply with all compliance, professional, and transparency standards to better serve clients.
What We Offer
  • Hybrid Working Model: A hybrid working model that nurtures a collaborative working environment, with 3 days per week in the office and 2 days per week working remotely.
  • Competitive Benefits Package: A competitive benefits package including 25 days annual leave, public holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits.
Requirements
  • Strong Qualifications: Strong qualifications and experience in the relevant field.
  • Excellent Communication: Excellent communication and relationship-building skills.
  • Market Knowledge: In-depth knowledge of market conditions and compliance standards.

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