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Account Management Executive

2 months ago

Khobar, Eastern Province, Saudi Arabia Foodics Full time

About Foodics

We are a leading restaurant management ecosystem and payment tech provider, serving customers and partners in over 35 countries worldwide. Our innovative products have successfully processed over 6 billion orders, making us one of the most rapidly evolving SaaS companies to emerge from the MENA region.

The Job in a Nutshell

This role is essential in driving Foodics' growth by sourcing, closing, and maximizing revenue from existing clients. The Account Executive focuses on selling our SaaS software to restaurants, emphasizing contract renewals and upselling.

Key Responsibilities

  1. Contract Renewal and Upselling: Handle contract renewals, merge upsells and cross-sells, and conduct basic product demos if necessary.
  2. Upselling Opportunities Generation: Generate new Up/Cross-selling Opportunities during interactions with customers.
  3. Relationship Management: Establish and maintain strong relationships with existing clients, ensuring high client satisfaction.
  4. CRM Proficiency: Use CRM systems to track and report sales activities, follow up on projects and cases related to customers, and leverage data to make informed decisions.
  5. Data-Driven Approach: Leverage data and insights from CRM to inform sales strategies and optimize performance.

Requirements

  1. Diploma/Bachelor's degree in Business, Marketing, or related field.
  2. Prefer 1 year of proven experience in account management in F&B, SaaS, ERP, or Tech industries.
  3. Demonstrated success in driving revenue growth and managing large enterprise accounts.
  4. Strong communication, negotiation, and presentation skills.
  5. Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
  6. Customer-focused mindset with a passion for delivering exceptional service.
  7. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  8. Fluency in Arabic and English.
  9. Restaurant operations experience is a plus.

What We Offer

  1. We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
  2. We offer highly competitive compensation packages, including bonuses and the potential for shares.
  3. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
  4. Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
  5. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.