Market Research Director

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Nielsen Consumer LLC Full time

Job Summary

The Senior Manager Customer Success role is a critical position within Nielsen Consumer LLC, responsible for driving customer success and delivering high-quality research solutions. We are seeking an experienced professional to lead key accounts and project executions for strategic clients in the vertical.

Main Responsibilities

  • Develop and implement strategies to drive customer satisfaction and loyalty.
  • Deliver exceptional research solutions that meet or exceed client expectations.
  • Cultivate and maintain strong relationships with key clients and internal stakeholders.
  • Identify and pursue new business opportunities to drive growth.
  • Manage and resolve client queries or complaints in a timely and professional manner.


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