Resource Allocation Expert

1 week ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia 2P Perfect Presentation Full time

Are you a Resource Allocation Expert looking for a new challenge? We are seeking a highly skilled professional to join our team at 2P Perfect Presentation.

About the Role:

In this role, you will be responsible for creating and managing workforce schedules to meet the demands of our operations. You will also analyze historical data to identify trends and make recommendations for process improvements.

Key Responsibilities:
  • Create and manage workforce schedules to meet operational demands
  • Analyze historical data to identify trends and make recommendations for process improvements
  • Collaborate with various departments to gather data and ensure accurate forecasting
  • Develop and implement strategies to improve workforce efficiency
  • Monitor and report on workforce performance and productivity
Requirements:
  • Bachelor's degree in a relevant field
  • COPC, HPMT (High Performance Management Techniques) certificate preferred
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Experience with workforce management software
  • Knowledge of call center operations and best practices

If you have a strong background in workforce management and a passion for optimizing processes, we encourage you to apply for this exciting opportunity.



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