Customer Service Ambassador
7 days ago
The Receptionist IV role at Qiddiya Investment Company involves providing exceptional customer service and ensuring a positive experience for guests and visitors. This is an entry-level position that requires strong communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
Responsibilities:- Welcome and assist visitors, embodying our commitment to exceptional service
- Manage front desk operations, including answering calls, efficiently directing inquiries, and providing information about the organization
- Maintain a clean and organized reception area and common spaces
- Handle administrative tasks, including filing, data entry, and managing correspondence
- Assist in managing office supplies and inventory for the reception area
- Facilitate communication between visitors and internal departments, ensuring their needs are met promptly
- Ensure compliance with company policies and procedures regarding guest management and privacy
- Support emergency procedures and maintain safety protocols in the reception area
- Bachelor's, Diploma degrees or equivalent; additional certification in office administration is a plus
- 1-3 years of experience as a receptionist or in a customer service role
- Exceptional communication and interpersonal skills to effectively engage with visitors and staff
- Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment
- Proficient in Microsoft Office Suite and office management software
- Positive attitude and a professional demeanor to represent the company effectively
- Fluency in both Arabic and English is highly desirable
- Strong problem-solving skills and the ability to adapt in challenging circumstances
- The opportunity to contribute to a groundbreaking, visionary project that will redefine the future of entertainment and lifestyle in Saudi Arabia
- A dynamic, multicultural work environment with opportunities for professional growth and development
- Competitive compensation and benefits in line with the scope and scale of the Qiddiya project
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