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Customer Success Manager

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time
Job Description

This is a highly strategic role responsible for driving adoption of collaboration solutions. The position involves identifying growth opportunities to expand the company's footprint while demonstrating value and benefits to customers. Occasional travel may be required.

Key Responsibilities
  • Drive adoption of collaboration solutions
  • Identify growth opportunities
  • Demonstrate value and benefits to customers
  • Manage relationships with customer organizations
Requirements
  • 4-year higher education degree or equivalent experience
  • Minimum 7 years of experience in the technology industry
  • Previous Customer Success (or customer-facing) experience in a SaaS-based company
  • Able to cultivate high-level relationships with customer organizations

This role requires strong communication, consultative, influence, and presentation skills across the management spectrum. A focus on delivering high-quality end-user experiences is also essential.

Benefits

This position offers a dynamic and collaborative team environment. As a member of this team, you will have the opportunity to innovate and engage to accelerate results. Sharing knowledge and best practices with colleagues will help drive mutual success.