Client Engagement Director

2 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Parsons Oman Full time

Role Overview

We are seeking a highly skilled Client Engagement Director to join our team at Parsons Oman. As a Client Engagement Director, you will play a critical role in leading the development and implementation of our client engagement strategy.

Key Responsibilities

  • Leading the development and implementation of our client engagement strategy.
  • Managing a small team of stakeholder engineers and coordinating with the program team to ensure smooth approvals and effective communication with all stakeholders.
  • Providing all necessary assistance concerning stakeholder-related works under the guidance of the client Team Leader.
  • Coordinating, managing, and liaising with all stakeholders, authorities, consultants, and contractors, arranging meetings and workshops, preparing presentations and minutes of meetings, reviewing related document submissions to authorities, following up on ongoing submissions, and providing feedback to the team for actions required.
  • Administering the handover process of utilities and infrastructure contracts with relevant authorities and stakeholders, including documentation, meetings, inspections, coordination, and approvals.
  • Preparing reports, manuals, and guideline documents pertaining to specific handover and stakeholder issues as required by the client.
  • Providing support to the program team and acting as a client representative to oversee the handover process of contracts.
  • Attending weekly/monthly meetings as necessary for all types of projects, keeping track and recording all required actions from all stakeholders, and following up on progress as required.
  • Liaising with key stakeholders and authorities to ensure a smooth handover of assets on completion of works.
  • Providing handover and stakeholders input to weekly/monthly reports.
  • Informing the Team Leader of any potential delays in project completion or milestones.
  • Providing support for PMP and PQP plans applicable to both internal and external stakeholders, ensuring that all stakeholders are fully aware of all information and alignment of related systems and processes are integrated.
  • Facilitating structured communication between workstreams, client RCRC departments, and external stakeholders.
  • Defining each stakeholder group's needs and developing relevant communication and engagement initiatives.
  • Coordinating workshops, coordination meetings (online, face-to-face), working groups, and committee meetings – with all meetings recorded (minutes of meetings).

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