Operations Manager

1 week ago


Dammam, Eastern Province, Saudi Arabia Vanderlande Industries GmbH Full time
Job Summary

Vanderlande Industries GmbH is seeking an experienced Operations Manager to oversee the management of service contracts and operational activities. The successful candidate will be responsible for leading a site-based service team and ensuring the effective management of the baggage handling system.

Key Responsibilities
  • Service Contract Management
    • Manage service contracts to ensure personnel, operations, quality, and finance are aligned with client expectations.
    • Develop and implement strategies to improve service delivery and reduce costs.
  • Site-Based Service Team Management
    • Lead and motivate a team of process engineers, BHS operation technical support, and BHS operations technicians to achieve operational excellence.
    • Develop and implement training programs to enhance team skills and knowledge.
  • Baggage Handling System Management
    • Oversee the management of the baggage handling system to ensure optimal performance and efficiency.
    • Develop and implement strategies to improve system performance and reduce downtime.
  • Client Relationship Management
    • Develop and maintain strong relationships with key decision-makers to ensure client satisfaction and loyalty.
    • Identify and capitalize on business opportunities to drive revenue growth.
  • Quality and Compliance
    • Ensure compliance with all relevant regulations and standards.
    • Develop and implement quality management systems to ensure consistent high-quality service delivery.
Requirements
  • Education
    • Higher-level technical or business education (Master's or Bachelor's degree).
  • Experience
    • At least 8 years of experience in service management, preferably in the baggage handling industry.
  • Skills
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong analytical and problem-solving skills.
What We Offer

Vanderlande Industries GmbH offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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