Senior Hospitality Manager

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Air Full time
About the Role

Riyadh Air seeks a seasoned Senior Hospitality Manager to lead the creation of unforgettable guest experiences in our lounges. As the driving force behind seamless collaboration between teams, suppliers, and contractors, you'll be responsible for delivering exceptional service and maintaining flawless operations.

Your focus will be on crafting personalized strategies that make every visit a VIP-worthy experience. Whether it's for our loyal premium guests, families, or high-profile visitors, every detail will be tailored to leave a lasting impression.

You'll work closely with suppliers to maintain the perfect ambiance and ensure service levels are always top-tier. Your day will be filled with innovating and improving lounge operations while ensuring standard operating procedures are sharp and up-to-date.

As a digital-native entity, you'll partner with experts to solve guest pain points and elevate the overall lounge experience by blending innovation with guest satisfaction.

You'll gather feedback, transform it into actionable insights, and ensure every visit exceeds expectations.



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