Event Marketing Professional
6 days ago
Company Overview:
Mandarin Oriental Hotel Group is a leading hospitality brand that prides itself on providing memorable experiences for its guests.
We are currently seeking an experienced Event Sales Manager to join our team and contribute to the success of our hotel operations.
Salary:
This is a highly competitive salary package that reflects the value we place on attracting and retaining top talent.
Job Description:
The Event Sales Manager will be responsible for driving sales growth, developing strategic relationships with clients, and ensuring seamless execution of events.
Required Skills and Qualifications:
- Proven track record of sales success
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Familiarity with hospitality industry standards and practices
Benefits:
- Competitive salary and bonus structure
- Comprehensive health insurance
- Rewards program for employees
- Opportunities for career growth and development
Others:
Please note that this job description may be subject to change based on business needs.
Key Responsibilities:
- Conduct site inspections, client entertainment, and familiarization visits to build strong relationships with clients
- Establish parameters, quotes, and negotiate prices with customers for group business
- Maximize up-selling opportunities while adhering to selling strategies
- Understand overall market trends, competitor strengths and weaknesses, economic trends, supply and demand to sell effectively
Customer Focus:
- Support customer loyalty and property brand standards by delivering service excellence throughout each customer experience
- Serve customers to grow share of account
- Build strong relationships with customers, guests, and colleagues to gain full understanding of their needs and serve them effectively
Colleague Relations:
- Maintain excellent working relationship with all colleagues within the hotel
- Utilize available on-the-job training tools for colleagues
Administrative Duties:
- Attend weekly Conference & Events meeting with Operational team to communicate new events and existing ones
- Attend weekly and monthly department meetings and prepare account performance accordingly
- Ensure files are up to date with latest booking information and inputs in system comply with company standards
Sustainable Responsibilities:
- Implement eco-friendly practices to minimize the hotel's environmental footprint
- Educate colleagues and clients on sustainable initiatives to promote awareness and adoption
- Identify opportunities to reduce waste, conserve energy, and optimize resources
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