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Catering Event Manager

1 week ago

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**Job Overview:**

As a Catering Event Manager with AlKhalejiah Catering, you will be responsible for delivering exceptional customer service and ensuring smooth operations during catering events. This role involves supervising and coordinating the waitstaff, maintaining service standards, and exceeding client expectations at premium events and weddings.

Key Responsibilities:

  1. Team Supervision:
  • Lead and supervise the waitstaff team during events, ensuring professionalism and efficiency.
  • Assign tasks and responsibilities to team members, ensuring smooth service delivery.
  • Conduct pre-event briefings to communicate event details and client expectations.
  • Monitor and maintain high standards of service throughout the event.
  • Ensure food and beverage are served promptly and accurately.
  • Address and resolve any customer concerns or issues during events.
  1. Training & Development:
  • Train new waitstaff on service standards, event protocols, and customer engagement.
  • Provide ongoing coaching and support to enhance team performance.
  1. Event Coordination:
  • Collaborate with the Banquet Supervisor to ensure all event requirements are met.
  • Assist in event setup and breakdown as needed.
  • Ensure adherence to health, safety, and hygiene standards.
  • Interact with clients and guests to ensure their needs are met and expectations exceeded.
  • Gather feedback during and after events to improve future services.