Guest Services Representative

5 days ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Millennium Hotels and Resorts MEA Full time
About the Role

This position is responsible for delivering exceptional customer service and ensuring a seamless guest experience. As a Front Desk Agent, you will be the first point of contact for our guests and will set the tone for their stay.

Key Responsibilities:

  • Process accounts seamlessly from check-in to check-out, ensuring accurate posting of all incidental charges.
  • Demonstrate a thorough understanding of hotel policies, procedures, and service standards.
  • Provide excellent communication skills to ensure effective resolution of guest inquiries and requests.
  • Safeguard guest privacy by adhering to company confidentiality guidelines.


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