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Aviation Services Agent

2 weeks ago

Medina, Al Madīnah al Munawwarah, Saudi Arabia Emirates Full time

Customer Service Representative Role:

We are looking for talented and customer-centric individuals to join our airport services team as customer service representatives.

In this role, you will be responsible for delivering exceptional customer experiences at Emirates airport locations, ensuring seamless check-in, boarding, and baggage handling processes.

Your Key Responsibilities:

  • Provide high-quality customer service at check-in, boarding, and baggage services
  • Ensure compliance with company policies, safety, and security standards
  • Work collaboratively with team members to achieve operational goals
  • Maintain accurate records and reports

Requirements:

Education:

Minimum O level or equivalent required.

Experience:

A minimum of 3 years experience in the airline industry is preferred.

Skills & Knowledge:

  • Familiarity with departure control systems and computerized reservation systems
  • Knowledge of check-in procedures and customer service delivery
  • Fluency in English and local language (spoken and written)
  • Proficiency in Microsoft Office applications

Benefits:

A competitive remuneration package, comprehensive benefits, and opportunities for career growth and development.