Reservations and Revenue Manager

6 days ago


Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time
Job Overview:

Raffles is seeking a seasoned Reservation Manager to join our team in Jeddah, Saudi Arabia. In this role, you will be responsible for driving revenue growth through effective reservation management, optimizing occupancy rates, and delivering exceptional guest experiences.

Main Responsibilities:
  • Team Leadership: Lead and supervise the reservations team, fostering a culture of excellence and providing training, support, and guidance as needed
  • Revenue Growth: Develop and implement strategic plans to maximize revenue, drive occupancy rates, and enhance guest satisfaction
  • Policies and Procedures: Collaborate with other departments to establish and maintain effective reservation policies and procedures
  • Market Intelligence: Analyze market trends and competitor activities to inform pricing and promotional strategies
Requirements and Qualifications:
  • Leadership Experience: At least 5 years of experience in a leadership role within hotel reservations or a similar hospitality setting
  • Educational Background: A bachelor's degree in Hospitality Management, Tourism, or a related field, with a master's degree preferred
  • Technical Skills: Proficiency in reservation management systems, such as Opera or Amadeus, and revenue management principles
  • Soft Skills: Excellent analytical, problem-solving, and communication skills, with the ability to lead and motivate a team

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