Global Blue Contact Specialist

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Global Blue Full time
Job Overview:

As a Customer Service Representative at Global Blue, you will play a vital role in delivering exceptional customer experiences. This is an excellent opportunity to work in a dynamic environment, collaborating with cross-functional teams to resolve customer queries and improve overall satisfaction.

Responsibilities:
  1. Foster strong relationships with customers through effective communication and issue resolution
  2. Utilize internal systems and resources to research and provide solutions to customer inquiries
  3. Collaborate with colleagues to share best practices and enhance customer service standards
  4. Contribute to process improvements and quality enhancements to drive customer satisfaction
  5. Stay up-to-date with company policies, procedures, and product information to provide accurate assistance
Qualifications:
  • Secondary education degree or University degree (Bc/MA)
  • Excellent English language skills (intermediate / upper-intermediate, both written and spoken)
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities


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