Sales and Relationship Manager

5 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia First Gulf Company Limited Full time

We are seeking a skilled Sales and Relationship Manager to join our team at First Gulf Company Limited. As a key member of our sales team, you will be responsible for developing and executing strategic plans to drive sales growth and client satisfaction.

About the Role

This exciting opportunity is perfect for individuals who thrive in fast-paced environments and have a proven track record of managing enterprise accounts and exceeding sales targets. You will work closely with our internal teams to deliver customized IT solutions that meet client expectations.

Key Responsibilities

  • Develop and execute strategic plans to drive sales growth and client satisfaction.
  • Cultivate strong relationships with clients to understand their business needs and provide tailored IT solutions.
  • Collaborate with internal teams to deliver customized IT solutions that meet client expectations.
  • Stay up-to-date on emerging technologies and market trends to identify new business opportunities.

Requirements

  • 3-5+ years of experience in account management or sales within the IT industry.
  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
  • Advanced degrees (e.g., MBA) are a plus but not mandatory.

Tech Skills

  • Familiarity with IT solutions (cloud, cybersecurity, networking).
  • Experience using CRM software and data analytics tools.

Certifications (Preferred)

  • AWS, Cisco, Microsoft, or relevant sales certifications.

Sales and Business Acumen

  • Proven ability to manage the full sales cycle, from lead generation to closing deals.
  • Strong negotiation skills and the ability to upsell or cross-sell IT solutions effectively.
  • Excellent financial acumen for managing budgets, pricing, and ROI calculations.

Interpersonal and Communication Skills

  • Exceptional relationship-building skills with both technical and non-technical stakeholders.
  • Strong written and verbal communication skills in English and Arabic, for presenting solutions, creating proposals, and maintaining client documentation.

Problem-Solving and Analytical Thinking

  • Ability to assess clients' Business and IT challenges and recommend solutions that align with their business goals.
  • Strategic thinking to identify growth opportunities within accounts.

Industry Experience

  • 3-5+ years in sales, business development, or account management role with an IT solutions provider or technology company.
  • Experience in managing accounts for mid-sized to enterprise-level clients.
  • Track record of meeting or exceeding sales quotas.

Technical Experience

  • Direct experience in selling IT solutions such as Infrastructure, Cybersecurity, cloud computing, managed IT services, network security, and software solutions.
  • Familiarity with vendor and partner ecosystems (e.g., Microsoft, AWS, Cisco, Huawei).

Client Relationship Management

  • Demonstrated ability to manage a portfolio of accounts, with success in client retention and revenue growth.
  • Experience in collaborating with internal technical teams to deliver customized IT solutions.

Key Attributes for Success

  • Client-Centric Approach: The ability to anticipate and address client needs effectively.
  • Resilience: Persistence in managing challenging accounts and handling objections.
  • Adaptability: Willingness to stay updated on emerging technologies and market changes.
  • Team Collaboration: Ability to work seamlessly with technical, marketing, and support teams.

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