Hotel Reservation Manager
6 days ago
We are seeking a dynamic Guest Service professional to lead our Reservations Department. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting a helpful and professional image to our guests.
- Provide prompt, caring, and helpful assistance to all customers requiring support.
- Ensure seamless application of room reservations and group reservations procedures.
- Maintain awareness of guest profiles through our Opera system and understand rate management.
- Promote sales activities within the hotel and maximize revenue opportunities.
- Manage administration procedures to maintain high standards.
- Bachelor's degree in Hospitality or related field.
- Minimum 2 years' experience in hotel reservations.
- Excellent communication skills with written and oral proficiency in English.
- Additional language skills an asset.
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Reservation Agent
1 week ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeJob DescriptionAnswer the phone within 3 rings utilising company approved standard of greeting, followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry about the facilities of the Hotel; handle other reservation inquiries via fax, email and other channels as directed according to standard operating...
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Reservations Manager
6 days ago
Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full timeWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Manager, you are responsible for managing the Reservations Department and promoting a helpful and professional image to our...
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Reservations Manager
6 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeReservations ManagerJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Manager, you are responsible for managing the Reservations Department and promoting a...
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Reservations Manager
6 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.ResponsibilitiesGive full cooperation to any customer requiring assistance with a prompt, caring, and helpful attitude and...
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Reservations and Revenue Manager
6 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeJob OverviewAs a Reservations Manager at Rotana, you will lead the Reservations Department in promoting a helpful and professional image to our guests. Key responsibilities include giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration...
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Hotel Reservation Management Professional
20 hours ago
Makkah, Makkah Province, Saudi Arabia Rixos Hotels Full time**Key Responsibilities**The Reservation Services Coordinator will be responsible for:Managing staff and ensuring smooth day-to-day activitiesOversight of reservation quality, including guest details, rates, and payment methodsPlanning and implementing efficient organizational systems to run daily operationsSupervising on-the-job training and developing staff...
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Reservations Operations Supervisor
6 days ago
Makkah, Makkah Province, Saudi Arabia Al Marwa Rayhaan by Rotana Full timeWe are seeking a highly motivated Guest Service professional to join our team as a Reservations Manager. In this role, you will be responsible for managing the Reservations Department and promoting a helpful and professional image to our guests.Cooperate fully with all customers requiring assistance and anticipate their needs.Apply thorough knowledge of room...
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Assistant Reservation Operations Manager
20 hours ago
Makkah, Makkah Province, Saudi Arabia Rixos Hotels Full time**About the Role**The Reservation Services Coordinator will play a crucial role in maintaining the high standards of our hotel's reservation service. You will be responsible for supervising on-the-job training, developing, and motivating staff to increase productivity.This is a full-time position that requires a minimum of one year of experience in a 5-star...
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Reservations Department Leader
20 hours ago
Makkah, Makkah Province, Saudi Arabia Rixos Hotels Full time**Job Summary**We are seeking an experienced and highly skilled Reservation Services Coordinator to join our team at Rixos Hotels. As a key member of the reservations department, you will be responsible for managing staff and ensuring smooth day-to-day activities.In this role, you will oversee the quality of reservations, ensuring that guest details, rates,...
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Hotel Operations Expert
6 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeRole and ResponsibilitiesAs a Reservations Manager at Al Marwa Rayhaan by Rotana, you will lead the Reservations Department in promoting a helpful and professional image to our guests. Your key responsibilities include managing the department, giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing...
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Hotel Reservation Specialist
6 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeAbout the RoleAs a key member of our front office team, you will be responsible for handling guest inquiries, confirming reservations, and making changes to room assignments as necessary.You will also be responsible for maintaining accurate records, processing transactions, and participating in training programs to enhance sales techniques.
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Hotel Operations Manager
6 days ago
Makkah, Makkah Province, Saudi Arabia Rixos Hotels Full timeJob Description:The Front Office Manager plays a pivotal role in ensuring the highest standards of customer satisfaction and operational efficiency within the hotel's front office department. Key responsibilities include:Guest Satisfaction: Ensuring prompt, courteous, and accurate service to all guests.Departmental Organization: Responsible for organizing...
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Hotel Manager
6 days ago
Makkah, Makkah Province, Saudi Arabia Millennium Hotels and Resorts MEA Full time**Job Summary**We are seeking an experienced Hotel Manager to join our team at Millennium Hotels and Resorts MEA. As a key member of our leadership group, you will be responsible for leading hotel operations to drive commercial success during peak pilgrimage seasons.About the Job:The successful candidate will be responsible for maximizing performance,...
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Guest Services Coordinator
6 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeKey ResponsibilitiesAs a Reservations Manager, your key responsibilities include managing the Reservations Department, giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration procedures. You will also positively contribute to sales activities within...
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Front Desk Supervisor
6 days ago
Makkah, Makkah Province, Saudi Arabia Rotana Full timeJob DescriptionWe are seeking a passionate and dynamic guest-focused Revenue professional who prides themselves on delivering extraordinary customer service. As a Reservations Manager, you will manage the Reservations Department and promote a helpful and professional image to our guests. Your role includes key responsibilities such as:Giving full cooperation...
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Hotel Revenue Professional
6 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeAbout the RoleThis is an exciting opportunity for a talented and motivated individual to join our team as a Reservations Manager. As a key member of our sales and revenue team, you will play a critical role in driving sales growth and maximizing revenue opportunities.
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Reservation Services Manager
6 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeCompany OverviewWe are a leading hospitality brand with a commitment to delivering exceptional guest experiences. Our hotels are designed to provide a unique blend of comfort, style, and service.
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Reservations Coordinator
6 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeKey ResponsibilitiesOur ideal candidate will have strong communication skills, proficiency in property management systems, and attention to detail.They will also possess knowledge of hotel facilities and promotions, as well as a commitment to safety and environmental standards.
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Hotel Operations Manager
4 days ago
Makkah, Makkah Province, Saudi Arabia CARE Full timeAbout UsCARE is a leading hospitality provider dedicated to delivering exceptional guest experiences.Our team of professionals strives to maintain high standards of service and satisfaction.Job SummaryWe are seeking a highly skilled Hotel Operations Manager to oversee our operations departments, including front desk, housekeeping, food and beverage,...
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Customer Service Representative
6 days ago
Makkah, Makkah Province, Saudi Arabia Rayhaan Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled Reservation Agent to join our team at Rayhaan Hotels & Resorts.The successful candidate will be responsible for providing exceptional customer service, processing reservations, and ensuring a seamless guest experience.