Guest Services Coordinator

7 days ago


Makkah, Makkah Province, Saudi Arabia Rotana Full time
Key Responsibilities
As a Reservations Manager, your key responsibilities include managing the Reservations Department, giving full cooperation to customers, applying room reservations procedures, maintaining guest profiles, showcasing product knowledge, and maintaining administration procedures. You will also positively contribute to sales activities within the hotel and maximize sales opportunities.

Desired Skills & Qualifications

The ideal candidate has a degree in hospitality, a minimum of two years of experience in hotel reservations, and excellent communication skills in English. Additional language skills are an asset. The ideal candidate is an outgoing 'people person' who enjoys leading from the front and being part of a winning team, bringing a guest and service-oriented attitude, backed up by a proactive approach and a strong drive for results.

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