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Logistics Industry Expert

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia CXG Full time
Company Overview
Kuehne+Nagel is a leading global logistics provider that drives business growth and development for key accounts in the healthcare industry. With a focus on shaping the future of healthcare logistics, we foster strong partnerships and deliver innovative supply chain solutions regionally and globally.

Job Description
The Network Key Account Manager plays a crucial role in driving business growth and development for key accounts within the region as well as globally where required. This position will be assigned a set number of customers from the Global Account Programme and will focus exclusively on these customers. The role is responsible for taking ownership of these customers within the Kuehne+Nagel structure.

Responsibilities

  • Account Management: Responsible for customer growth and retention through portfolio planning and optimization, ensuring high quality and completeness of account plans for GKAMs and Network KAMs.
  • Pipeline Development: Maintain a sufficient vertical pipeline with high data quality in CoreLOG.
  • Customer Performance: Manage customer performance for key accounts within the region (GP and volume) and initiate or support corrective actions in case of target deviations.
  • Internal and External Relations: Build internal and external industry network relations and represent Kuehne+Nagel as a lead expert. Act as a senior Kuehne+Nagel representative for key accounts in the assigned industry, maintaining and developing strong customer relationships.
  • Knowledge Sharing: Promote knowledge sharing and management within the account management team through content leadership, marketing materials, myKN, workshops, and other initiatives.

Required Skills and Qualifications

  • Education: Bachelor's or Master's degree in Business, Supply Chain Management, Logistics, Life Sciences, or a related field.
  • Experience: Minimum of 5+ years of experience in key account management, business development in logistics industry.
  • Skill Set: Proven ability to drive customer growth and retention through portfolio planning, account optimization, and strategic business development. Excellent communication, negotiation, and stakeholder management skills with the ability to develop long-term customer relationships.

Benefits
We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with opportunities for further development within the Kuehne + Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.