Customer Service Operations Manager

Role OverviewAs a Customer Service Operations Manager at Lalamove, you will be responsible for providing exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centres in KSA.This is a key role that requires a proactive approach to ensuring operational excellence and excellent customer service. You will work...

Job Title: Customer Service Operations ManagerAbout Landmark ArabiaWe are a leading retail apparel and fashion company seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our customer service department, you will play a crucial role in ensuring seamless customer interactions and driving business growth through...

Director of Customer Service OperationsWe are seeking an experienced Director of Customer Service Operations to join our team at J&J Family of Companies. As a key member of our organization, you will be responsible for leading our customer service operations, ensuring that our customers receive timely and effective support, and driving business growth...

We're looking for an experienced Operations Coordinator - Customer Service to join our team at Johnson & Johnson.About the Job:In this role, you'll be responsible for providing exceptional customer service, managing customer relationships, and supporting the Commercial & Marketing Team to achieve business objectives.Key Tasks:Customer Service: Respond to...

About the RoleWe are looking for an experienced Customer Service Operations Lead to join our team at Keeta. As a key player in shaping the future of customer service operations, you will be responsible for leading, innovating, and optimizing workforce management at scale.The successful candidate will have 5+ years of WFM experience in a customer...

We are looking for a seasoned customer service leader to join our team at تابي. As a key player in our leadership team, you will oversee performance management, process improvement, and team engagement—helping us exceed SLAs and deliver a superior customer experience.The ideal candidate will possess excellent leadership skills, with experience in...

At KONE México, we are dedicated to a better world of work. As a leading provider of elevator and escalator solutions, we strive for excellence in people practices, fostering a great work culture that inspires quality, efficiency, and wellbeing.We are seeking a skilled Service Operations Manager to lead our team in Riyadh, Saudi Arabia, delivering...

Certified as a Top Employer, KONE is dedicated to fostering a great work culture and inspiring the highest standards of quality and efficiency. We put our people first and create a workplace that nurtures collaboration, diversity, growth, and wellbeing.We are seeking a Head of Service to deliver exceptional service to both our team and customers based in...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's...

Key ResponsibilitiesAs an Airport Manager, your key responsibilities will include:Overseeing the delivery of high-quality services to meet customer needs.Ensuring the safety and security of customers, staff, and equipment at all times.Representing Virgin Atlantic with local authorities, regulators, and service providers.Managing contracts with operational...

Company OverviewLalamove is a technology-driven logistics company that connects millions of drivers and customers through its innovative solutions. Since 2013, the company has been tackling the logistics industry head-on to find cutting-edge solutions for global delivery needs.We are a full-service logistics provider with a strong presence in Asia, Latin...

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured.Job Function:Customer ManagementJob Sub Function:Customer Service OperationsKey Responsibilities:Process all customer inquiries, complaints, and general information via telephone,...

Job OverviewAt Ermenegildo Zegna Holditalia S.p.A, we are committed to delivering exceptional customer experiences and driving business growth. We are seeking a highly skilled and experienced Customer Advisor to join our team in Riyadh.The ideal candidate will have a strong passion for luxury retail and a proven track record of success in customer-facing...

Morni | مرني is seeking a highly skilled Customer Service Manager to join our team. This role plays a critical part in ensuring customer satisfaction by providing timely and satisfactory responses to customer interactions.Key Responsibilities:Oversee Customer Interactions: Ensure that all customer interactions are handled efficiently, effectively, and...

Nexthink operates as One Team, connecting, collaborating, and innovating to continuously grow. As a Services Operations Manager, you will play a key role in ensuring the smooth operation of our services engagements.You will be responsible for managing Kimble engagement assignments to ensure accurate and efficient resource allocation, and approving Salesforce...

HungerStation | هنقرستيشن is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Achieve Customer Delight: Ensure satisfactory response to customer interaction by...

As a key member of the Tamkeen Human Resource (THR) team, the Customer Service Director plays a vital role in overseeing the daily operations of the call center.About This JobThis is an exciting opportunity to lead a high-performing team of customer service professionals and drive business growth through exceptional service delivery.The ideal candidate will...

Job Overview:Cisco's Managed Services Operations team requires a highly skilled Technical Customer Program Manager to lead our operations teams. The ideal candidate will possess extensive experience in operations management, leadership, and customer relationship management.Key Accountabilities:Leadership and Service Delivery: Provide strategic leadership to...

Position OverviewThis is a full-time on-site role for a Customer Service Representative located in Riyadh, Saudi Arabia. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and improving the customer experience. The successful candidate will handle inbound and outbound calls, respond to...

Key ResponsibilitiesAs the Director of Customer Experience, you will be responsible for leading the customer service department and developing strategies to improve customer satisfaction. Your key responsibilities will include:Developing and executing customer experience strategies that meet business objectives.Leading a team of customer service...