Customer Service Ambassador

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full time

At Cigna Health and Life Insurance Company, we are dedicated to enhancing the lives of our clients, customers, and patients. We offer a unique opportunity for individuals who share our commitment to improving health and vitality.

About The Job

This position is responsible for delivering straightforward administrative and/or other basic business services in Customer Service. As a key member of our team, you will receive requests by mail, telephone, or in person regarding insurance claims/policies.

  • You will respond to inquiries from policy holders, providers, and/or others for information and assistance.
  • Perform research to respond to inquiries and interpret policy provisions to determine the most effective response.
  • Mailing or routing claim forms and supporting documentation to various units for final processing is also a part of your responsibilities.
  • You will independently respond to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.
About Our Team

We value diversity and inclusion at Cigna Health and Life Insurance Company. We believe that everyone has something unique to contribute, and we strive to create an environment where everyone feels valued, respected, and supported.



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