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Relationship Building Expert

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

Overview:

The Arab National Bank is seeking a highly skilled Support Services Coordinator to join our team. This role involves providing exceptional customer service and support to our clients.

Responsibilities:

  1. Respond to customer inquiries via phone, email, or chat.
  2. Prepare price quotes, contracts, and enter data accurately.
  3. Communicate with clients and the sales team.
  4. Process orders, returns, and refunds.
  5. Ensure continuous follow-up with customers until issues are resolved.

Essential Skills:

  1. Strong communication and interpersonal skills.
  2. Ability to multitask and work in a fast-paced environment.
  3. Problem-solving skills and a proactive approach to handling customer concerns.
  4. Proficiency in Microsoft Office.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.