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Automotive Service Advisor

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Petromin Corporation Full time
Job Summary:

We are seeking a highly skilled Automotive Service Advisor to join our team at Petromin Corporation. As a Service Advisor, you will play a crucial role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Diagnostic and Repair: Conduct thorough inspections of vehicles to diagnose problems and recommend necessary repairs. Ensure that all repairs are completed to the highest standards and that customers are satisfied with the work performed.
  • Customer Service: Provide exceptional customer service by listening to customers' concerns, explaining repair options and estimates, and ensuring that all customers are satisfied with the service they receive.
  • Estimating and Quoting: Develop accurate estimates and quotes for repairs, taking into account the cost of parts, labor, and any additional services required.
  • Work Order Management: Prepare and manage work orders, ensuring that all necessary information is included and that customers are informed of the status of their vehicle.
  • Record Keeping: Maintain accurate records of all repairs, including parts used, labor hours, and customer interactions.
Requirements:
  • Experience: A minimum of 3 years of experience as an Automotive Service Advisor or in a related role.
  • Education: A diploma in a technical or mechanical field, such as automotive repair or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. Strong diagnostic and problem-solving skills, with the ability to work independently and as part of a team.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, with a focus on developing the skills and knowledge of our employees.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.