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Freight Forwarding Team Lead
1 week ago
We are seeking a highly skilled Freight Forwarding Team Lead to join our team. The successful candidate will be responsible for overseeing all operational activities and financial management for 1-2 key accounts of our branch.
Main Responsibilities:
- Manage and coordinate operational activities, including supplier invoice bookings and client billing.
- Work closely with the Branch Manager, Country Operations Manager, and their assigned team to ensure operational protocols and procedures are followed.
- Act as the first point of contact for all operational activities' escalation from Operations Supervisor in branch.
- Provide guidance and support on duty exemption and refund process, customs activities, permits, and other operational matters.
- Ensure availability and participation in all client operational meetings and support sales, business development, and branch management meetings when required.
- Verify RFQ responses from operations team for existing clients as per limits designed by company.
- Ensure compliance of all operational activities in branch with QHSE directives and support QHSES initiatives.
- Support branch management for matters related to insurance claims.
- Assist Country Operations Manager in monthly file closing / reporting.
- Collaborate with finance and accounts team in payment follow-up and cash flow management when necessary.
Requirements:
- Bachelor's degree.
- At least 7 years' experience (KSA Experience preferred).
- Experience working in a fast-paced environment with a proven ability to handle multiple, competing workloads with changing priorities to meet necessary deadlines.
- Familiarity with current software packages such as Microsoft Word and Excel.
- Ability to read and interpret documents such as procedure manuals, work instructions, software manuals.
- Ability to draft routine reports and correspondence. Ability to speak and communicate well with customers.
- Ability to work under pressure.
- Client-driven and performance-driven.
- Detail-oriented and works in an organized fashion.
- Ability to handle projects individually and take ownership.
- Team focused.
- Comply with all safe work practices and procedures set in place by deugro.
- Adhere to and enforce deugro QHSES Policy and Procedures.
- Work with due care and consideration to safeguard own health and safety and the health and safety of others.
- Report incidents/accidents/near misses.
- Advanced knowledge of international logistics dynamics. Candidates with transferable iqama preferred.
We are a global leader in project freight forwarding, offering a range of services including break bulk, out of gauge, dangerous goods, and oversized shipments. Our expertise spans various cargo types, and we have affiliated entities specializing in transport engineering solutions, global ocean transportation, and specialized transportation assets.
We take pride in our commitment to employees, offering opportunities for long-term career growth, hybrid work arrangements, and flexible scheduling options. We seek candidates who possess enthusiasm, passion, and innovative thinking, valuing their ability to translate ideas into action through dedication rather than solely relying on their resume or career history.