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Disaster Cleanup and Recovery Technician
2 weeks ago
We offer a supportive and friendly team environment, competitive pay, and benefits. You'll have the opportunity to grow and develop in the restoration industry while making a meaningful impact on our customers' lives.
About the Position
We're seeking a detail-oriented Cleaning Specialist to join our team. As a key member of our crew, you'll assist with fire damage cleaning and packing personal items after fire incidents. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a team environment.
Key Responsibilities
- Fire Damage Cleaning: Clean and sanitize areas affected by fire, smoke, and soot, ensuring the home is safe and ready for restoration.
- Packing Personal Belongings: Carefully pack and protect homeowners' personal items (furniture, photos, electronics, etc.), using appropriate packing materials to prevent damage.
- Documentation: Document a detailed and accurate job file in Contents tracking software to support the services provided.
- Communication: Work closely with the Crew Chief, providing updates on progress, and addressing any homeowner requests or concerns with professionalism.
- Customer Service: Provide exceptional customer service by demonstrating empathy and understanding during the restoration process.
- Attention to Detail: Ensure that all cleaning tasks and packing are completed with precision, leaving no detail overlooked.
What We Offer
- Competitive pay and benefits
- Ongoing training and development opportunities
- A supportive and friendly team environment