ITSM Implementation Lead

The Job DescriptionAssess current IT operations maturity, identify gaps and shape solutions.Set up ITSM planning, identify implementation requirements, and design ITSM blueprint roadmap.Develop, document, maintain, and audit ITSM processes and procedures.Define RACI matrix for IT resources.Ensure that each process has a clearly defined input and...

About the JobJoin our team as an ITSM/GRC Senior Performance Specialist and take on a challenging role that will leverage your skills and experience to drive performance excellence across ITSM and GRC domains. You will be part of a high-performing team dedicated to delivering exceptional IT services and experiences.Main ResponsibilitiesDevelop ITSM and GRC...

We are seeking a highly skilled ISO 20000 Implementation and Compliance Lead to join our team and lead ISO 20000 implementation and compliance initiatives. The ideal candidate will have strong expertise in IT service management (ITSM), policy and procedure development, internal auditing, and technical process management.Key Responsibilities:Develop and...

Job OverviewWe are seeking an experienced IT Service Management (ITSM) professional to join our team at Total-TECH Co.The ideal candidate will have a strong background in IT operations and service management, with expertise in implementing and managing ITSM solutions such as ServiceNow, JIRA, and BMC Remedy.Key Responsibilities:Assess current IT operations...

A Performance specialist in an ITIL-aligned organization, who plays a crucial role in ensuring optimal service delivery. As an ITSM/GRC member, you'll play a key role in shaping our ITSM and GRC practices.Role and ResponsibilitiesKey Responsibilities with some ITSM processes.The following responsibilities are included but not limited to the main activities...

A Senior Performance specialist in an ITIL-aligned organization plays a crucial role in ensuring optimal service delivery. As an ITSM/GRC member, you'll play a key role in shaping our ITSM and GRC practices.Role and ResponsibilitiesKey Responsibilities with some ITSM processes:The following responsibilities are included but not limited to the main activities...

Job DescriptionWe are seeking a skilled BMC Remedy Helix Operations Engineer to join our team at Tie (رابطة الحلول الابداعية) in Saudi Arabia - Riyadh. The ideal candidate will have 3 to 6 years of experience in managing and operating BMC Remedy Helix solutions.This role involves monitoring, maintaining, and optimizing the IT Service...

Job SummaryWe are seeking a highly skilled ITSM/GRC Senior Performance Specialist to join our team at Ejada Systems Limited. As an ITSM/GRC member, you will play a key role in shaping our ITSM and GRC practices.Main ResponsibilitiesPerformance Monitoring and Improvement:Continuously monitor IT service performance metrics.Identify and analyze performance...

What We're Looking ForWe are seeking a highly motivated and experienced BMC Remedy Helix Operations Engineer to join our team at Tie (رابطة الحلول الابداعية).The ideal candidate will have a strong background in IT Service Management (ITSM), hands-on experience with BMC Remedy Helix solutions, and a proven track record of delivering...

ITSM/GRC Critical INC and Problem ManagementThis role is responsible for ensuring the availability and stability of IT services by proactively identifying, investigating, and resolving critical incidents and problems. This involves on-call support, driving incident resolution, conducting root cause analysis, and implementing preventative measures to minimize...

About the Role:The ideal candidate for this position will have 3 to 6 years of experience in managing and operating BMC Remedy Helix solutions. You will be responsible for ensuring the smooth operation of our IT Service Management (ITSM) platform.Key Responsibilities:Daily Operations: Perform daily operations, monitoring, and maintenance of BMC Remedy Helix...

About This RoleWe are seeking an experienced IT Service Management (ITSM) professional to join our team at Total-TECH Co.The ideal candidate will have a strong background in IT operations and service management, with expertise in implementing and managing ITSM solutions.Key Responsibilities:Assess current IT operations maturity and identify areas for...

About the RoleWe are seeking an exceptional ITSM/GRC Performance Manager to join our team at Ejada Systems Limited. As a key member of our organization, you will play a vital role in ensuring the optimal delivery of IT services.Your primary focus will be on monitoring and analyzing IT service performance metrics, identifying areas for improvement, and...

Job OverviewAlnafitha is seeking an enthusiastic and innovative Senior Enterprise Strategy Consultant to work on our Enterprise Strategy Team. As a team of excellence-driven individuals, we strive to optimize and enhance practices, designing and building reliable operation models.Main Responsibilities:Perform planning, design, and implementation of ITIL and...

About Riyadh Air">Riyadh Air is pioneering a new era in aviation by transforming Saudi Arabia into a global aviation and trade hub. Our aim is to become a digitally native airline, connecting the kingdom to over 100 destinations.">About the Position">This is a key role for a seasoned IT service management professional to lead the collaboration between RX IT...

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation services. We are seeking skilled ServiceNow professionals to join our team in Riyadh, KSA.We require individuals with hands-on experience in ServiceNow development, design, analysis, test, or implementation. Familiarity with the ServiceNow...

Company OverviewTAWANTECH is a leading provider of IT services and consulting solutions. We are committed to delivering exceptional service and supporting our clients' success.We are seeking a talented HP Service Manager Administrator to join our team and contribute to our mission.In this role, you will work closely with our IT teams to install, configure,...

About the RoleWe are looking for a highly skilled IT Governance and Service Management Professional to join our team. As a key member of our Strategy & Transformation unit, you will be responsible for driving IT assessments, developing strategic recommendations, and implementing IT governance frameworks.Responsibilities:Develop a structured IT roadmap for...

About UsTotal-TECH Co. is a leading provider of IT services and solutions.Job SummaryWe are seeking an experienced IT Service Management (ITSM) professional to join our team.Key Responsibilities:Assess current IT operations maturity, identify gaps, and shape solutions.Set up ITSM planning, identify implementation requirements, and design an ITSM blueprint...

Job DescriptionWe are seeking an experienced IT Service Management (ITSM) professional to join our team at Total-TECH Co.The ideal candidate will have a strong background in IT operations and service management, with expertise in implementing and managing ITSM solutions such as ServiceNow, JIRA, and BMC Remedy.Key Responsibilities:Assess current IT...